Note 5 WiFi calling disconnecting

[Harlemknight]

A lot of times I am on wifi and I get a call, it disconnects immediately after the call connects. Does anyone else have this issue, and is there a fix?

Posted via the Android Central App

 

[B. Diddy]

What carrier do you have? That might be more of a carrier issue than a phone issue. When this happens, is it in an area where your cell signal is really poor?

 

[Harlemknight]

I am with Verizon, and it happens at various locations. When the call drops, I shut off WiFi and call back and it's fine.

 

[Jonbo298]

I have the same problem. I've never had wifi calling work successfully with my Verizon Note 5 either.

Posted via the Android Central App

 

[Harlemknight]

Thanks, now I know I am not crazy.

 

[B. Diddy]

See if it happens in Safe Mode: Power Up in Safe Mode - Samsung Galaxy Note5 | Verizon Wireless

If it still happens, try wiping the cache partition: https://support.t-mobile.com/docs/DOC-23240

 

[Harlemknight]

Ok B. Diddy, I will try this.

 

[1stGalaxyS3]

Your lucky only your calls drop, I think after I turned on Wifi-Calling in my (stock android 6.0.1) Verizon Note 5 it crippled the whole use of wifi! Noting Internet related works in my phone with wifi on now, but everything works fine via Verizon lte. I have eliminated all other causes of this problem (checked home internet connection, checked to see if it was my home modem/router problem, checked if my phone's ip was being blocked, "forgot" the wifi networks and reconnected again). I even Backup & Reset my phone. Everything worked fine for a day, but as soon as I turned wifi-caling on, same thing happened!