Note 8: Why is my phone staying black after I hit the power button to unlock my phone?

  • Thread starter Thread starter Android Central Question
  • Start date Start date
A

Android Central Question

Started happening recently. I have a couple cracks in my phone but I dont believe this should be happening because of it.

I hit the power button to just hold my phone.. I get the interactive screen saver (Shows the time, what song is playing and Notifications etc.)

Once I hit the power button again to open the phone. My screen just stays black. I can still unlock the phone itself and I hear my phone go off when I touch an app.

The only way I can get my screen to turn back on is if I can navigate through the black to restart my phone.

Has anyone else had this problem?
 

Forum statistics

Threads
955,491
Messages
6,964,952
Members
3,163,289
Latest member
angeloS1958