Nothing plays on anything.

[Android Central Question]

Please can somebody help? I have 4 Google home Minis, 2 Google hubs, A chromecast with google tv. and A Sonos Beam running Google Assistant, all through a google wifi mesh off of a Virgin Media Router.
I have had all of this for 2 or more years and until recently everything was working fine. Very rarely had a problem other than the usual "there's been a glitch try again later." or "I can't help with that right now" Etc.
For the past few weeks I have had to reboot each item in order to play anything, for instance... on the google home mini's in my daughter's room, she plays music to go to sleep to. Now google says that she will play the music and nothing happens. This happens on Spotify, Tune in and Deezer.
I check my phone and it is on pause, press play, it immediately goes back to pause.
Same thing on the Google TV on everything except Netflix.... Play a video and it immediately pauses.
Press play and it pauses again.... I can literally bash the play button and it will play in tiny snippets.
This happens on Disney plus, Plex, Prime, Hayu, I have reset the router, Modem, each item individually and within 24 hours it happens again. The only way I can watch any video is to reboot the google TV before I watch anything.
I have cleared caches I have updated everything I can find but I am at a total loss. Can anyone help please?
Much appreciated.

 

[Kizzy Catwoman]

Hi there. I would restart the Google mesh router in the first instance and if this still has issues reboot the virgin media router. Your setup is identical to mine. I am having no issues. If you pair the devices directly to the virgin router does it work? The WiFi on those routers are pretty stable, I have found.

Let me know what happens when you do the reboot.

Please register for an account so we can help you further. With a guest account, you can't reply. Thanks

https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! I agree with Kizzy Catwoman about restarting the Google Wi-fi. Open your Google Home app, tap Wi-fi, then tap the gear icon at the top right. Scroll down and tap Restart Network.

 

[Redtop Repairs]

Thank you.
I have done this twice today and I am still having the same issue this evening. Press play and it plays for a split second before pausing.
It is so frustrating. Typically I can't find it now but there was a comment online that this was a known fault and would be addressed in an update, but it was a very old article 2020 if I remember correctly.

 

[B. Diddy]

It may be worth doing a full factory reset of the Google Wi-fi system, then set it up again.

 

[Kizzy Catwoman]

And reset the virgin router as well. It may be an idea to contact Virgin media tech support and get them to check your virgin router is working as well, if you have rebooted that and it still doesn't work.