Ok Google From any screen option missing - this is NOT about Samsung Galaxy! What do I do?

[AC Question]

Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

I have Ulefone Paris with Android 5.1.

When trying to configure voice commands: I go to Settings -> Language and input -> Voice input -> Enhanced Google services -> "Ok Google" detection

The only option with on/off switch I have there is:
From the Google app
Say "Ok Google" to start a voice search from the Google app

There is not any other option, though I know that there should be many more options, such as "From any screen" option and possibility to say "Ok Google" three times so the Android recognizes your voice properly. I have nothing like that.

Yes, I have upgraded Google Application so it is up to date. I have actually updated every system application that asked for it. Also, it is a brand new phone, so no chance I have some kind of virus or malware installed. I have rebooted the phone multiple times.

(Additional info: When trying to find a workaround I tried to install Nova Launcher, there is a switch in the Nova Launcher settings to make the launcher recognize "Ok Google" from any screen. Problem is that when I activate it, there are no results in Google Application search. It recognizes my voice well, but anything I try to search, it comes with completely blank page as if there were no results for the search. Searching from standard web browser does work normally. Anyway, I imagine it is another bug completely.)

 

[B. Diddy]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

Welcome to Android Central! Open Google Now, swipe in from the left, tap Settings>Voice>"Ok Google" Detection. Do you see the From Any Screen option there?

 

[Corejec]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

Hello this is my question.

To answer you: No, I don't see it there. Here have a look at saved screen:

 

[B. Diddy]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

Hmm, I wonder if it's dependent on the hardware. Are your Google Play Services up to date? I'm on 8.3.01.

 

[Corejec]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

I checked it:

 

[B. Diddy]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

The support page says "for certain devices," so it's likely that your device just doesn't support this function: https://support.google.com/websearch/answer/6031948?hl=en

 

[majicjazz]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

I updated google and my voice activation stopped working, I uninstalled the update and it started to work again.

 

[Corejec]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

Yeah, B.Diddy, I already read that. It might be the case. It might not. That's why I posted it here so someone would tell me for sure.

 

[B. Diddy]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

Oh, I see. Did you try uninstalling updates to the Google app as suggested by majicjazz above?

 

[1984yearoftherat]

Re: Ok Google "From any screen" option missing - this is NOT about Samsung Galaxy!

I have Ulefone Paris with Android 5.1.

When trying to configure voice commands: I go to Settings -> Language and input -> Voice input -> Enhanced Google services -> "Ok Google" detection

The only option with on/off switch I have there is:
From the Google app
Say "Ok Google" to start a voice search from the Google app

There is not any other option, though I know that there should be many more options, such as "From any screen" option and possibility to say "Ok Google" three times so the Android recognizes your voice properly. I have nothing like that.

Yes, I have upgraded Google Application so it is up to date. I have actually updated every system application that asked for it. Also, it is a brand new phone, so no chance I have some kind of virus or malware installed. I have rebooted the phone multiple times.

(Additional info: When trying to find a workaround I tried to install Nova Launcher, there is a switch in the Nova Launcher settings to make the launcher recognize "Ok Google" from any screen. Problem is that when I activate it, there are no results in Google Application search. It recognizes my voice well, but anything I try to search, it comes with completely blank page as if there were no results for the search. Searching from standard web browser does work normally. Anyway, I imagine it is another bug completely.)

 

[1984yearoftherat]

Download Link2sd from the play store. Then find the Google app in Link2sd then choose the option to "convert to system app." Then you restart your phone. Then navigate to Google app. Go to settings, then voice, then "OK Google" detection. Then you will find the option to say OK Google from any screen and how to retrain your OK Google voice model. If the OK Google detection botton isn't working. Then change the language to something else then change it back. The OK Google detection botton should work.

 

[smartmax83]

Huge thanks for your great guidance, my problem solved and now it is working like a charm
many many many thanks, you are the genius.