"Ok Google" not listening.

Blake Mead

Active member
May 21, 2013
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Hello,

I have a Nexus 5 running the Android L preview however this problem was an issue even on KitKat 4.4.4. If I am at the home screen or google now the microphone is not filled out and "Ok Google" doesn't work. I've tried all the following to trouble shoot it:

-Made sure that Voice detection was enabled
-Switched the language from and back to US
-Restarted phone in safe mode
-Factory reset

I'm sorry if I'm duplicating a post but I haven't really been able to figure this out with all the forums out there I've read.

Thanks for any help!
 
When you say you made sure Voice detection was enabled, do you mean "Ok Google" Detection in Google Settings>Search & Now>Voice?
 
Update the search app then go to the Google Now screen and say "OK Google". Let us know if it works.

Sent from my Nexus 5 using AC Forums mobile app
 
That's a very good idea. The Google Play Store won't alert you to updates for preinstalled Google apps if you've never updated them before. Once you do update them, the Play Store will notify you of any further updates in the future--it's an odd quirk that has persisted. So go to Google Play Store, and look for Google Search. If there's an Update button, tap it.
 
It is fully up to date along with all my other Google apps as well unfortunately. I've read a couple other places now that are saying that it is a bug but if you have another trouble shooting step to shoot my way I'm defiantly up for it.
 
Mine has worked flawlessly since launch except for 2 versions of Chrome beta that broke hotword detection. I was really impressed with the personal speech recognition the other day when it wouldn't "listen" to my iPhone buddy saying "Ok Google" over my shoulder trying to make fun of my coolness and convenience factor and would still "hear" me during the commotion. Point is an app can break it and since it doesn't seem to be an overall issue/bug that must be your problem.
 
Mine has worked flawlessly since launch except for 2 versions of Chrome beta that broke hotword detection. I was really impressed with the personal speech recognition the other day when it wouldn't "listen" to my iPhone buddy saying "Ok Google" over my shoulder trying to make fun of my coolness and convenience factor and would still "hear" me during the commotion. Point is an app can break it and since it doesn't seem to be an overall issue/bug that must be your problem.
The biggest issue is that it still has the issue in Safe boot mode so no 3rd party apps are causing it and it even does it when I disable Chrome all together.
 
Well I've got the same problem. Except that it's not listening even when I open the application itself!

Posted via the Android Central App
 

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