Question On a Samsung a13, in the upper right corner next to charging percent, What does a circle with a line going Through it mean also says no SIM card?

[Gcnetspeed]

On a Samsung a13, in the upper right corner next to charging percent, What does a circle with a line going
Through it mean It also says no SIM card? CAN ANYONE PLEASE HELP!

 

[notforhire]

that symbol means that you have no network connectivity

 

[B. Diddy]

Welcome to Android Central! I assume you have a SIM card inserted? If so, check with your carrier to see if the card needs to be replaced.

 

[mustang7757]

Did you just get this device set-up with a carrier?

 

[User546738]

that symbol means that you have no network connectivity

How do you get rid of it please. New to this dont really know what i

 

[Laura Knotek]

How do you get rid of it please. New to this dont really know what i

You need to get a SIM from your carrier. Additionally, you'll need to ensure that your phone is carrier unlocked and supports the bands used by your carrier.

 

[User546738]

You need to get a SIM from your carrier. Additionally, you'll need to ensure that your phone is carrier unlocked and supports the bands used by your carrier.

Ive used the phone before this circle thing just appeared one day and my phone doesnt work. Its a samsung s6 old phone but need it as spare

 

[Laura Knotek]

Ive used the phone before this circle thing just appeared one day and my phone doesnt work. Its a samsung s6 old phone but need it as spare

What carrier do you use? Possibly, your carrier no longer supports the network protocols that the device's radio uses. In other words, if the carrier decommissioned the 3G network, then your phone is obsolete.

 

[User546738]

There are 2 phones which were both working normally then a few months ago they both stopped working and both had the circle on them. Theyre both 4 g phones. I actually thought my ex did something to them both so i wanted to know how to undo it. Amaysim is the network i use and i tried a vodafone sim too but to no avail.

 

[User546738]

There are 2 phones which were both working normally then a few months ago they both stopped working and both had the circle on them. Theyre both 4 g phones. I actually thought my ex did something to them both so i wanted to know how to undo it. Amaysim is the network i use and i tried a vodafone sim too but to no avail.

The circles are there without a sim card in the phone as well

 

[mustang7757]

Are you the owner of the carrier services or on someone's plan?

 

[B. Diddy]

Welcome to Android Central! Which phones are you talking about? It might have to do with Australia's 3G shutdown, and the requirement for any phone to work on VoLTE on 4G: https://www.infrastructure.gov.au/m...obile-services-and-coverage/3g-network-switch

 

[VidJunky]

I looked and it appears that the S6 supports 2G, 3G and 4G service. Being an older model device many of us have heard about the 3G shutdowns and we have seen users with questions related but given the specs of the S6 it's not likely to be affected by any 3G shutdowns.

With the concern you've mentioned about the Ex, did the devices stop working at the same time as their departure or was it just close to that time and so you suspect something? Anything they may have done would have happened that day, it wouldn't be something they could do remotely or after being out of physical contact with the devices. This brings up mustang7757's question of, is this your plan or are you sharing a plan, with someone else as the primary account holder? If the plan is shared, I would suggest you contact the primary, verify that your devices are still active on the plan, and follow that up with B. Diddy's advice to contact the carrier. Or just the carrier if you are the primary.

You mentioned that these are older devices and at least one is a backup device, but have you confirmed the SIM card is inserted in the devices. You don't mention checking the SIM cards for any reason, but again if foul play is suspected, just checking if they have SIM cards might be prudent.

If the plan is good, the SIMs are correctly installed, the best advice is going to be contacting the carrier since this is affecting your service, or the lack of.

Let us know what you find.

 

[B. Diddy]

I looked and it appears that the S6 supports 2G, 3G and 4G service

Oh whoops, I missed that in the post. However, the S6 is a pretty old phone, and back in the bad old days of that era, there could be a number of different variants (according this this site, there were 17 variants! https://www.phonemore.com/models/samsung/galaxy-s6/). Each variant might have somewhat different compatibility than another. So it would help to know the exact model number of your S6.