On my Moto X 2014 (PE) AT&T, why am I not receiving any MMS from anyone?

Matthew Osterlund

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Nov 19, 2012
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Moto X 2014 (PE) AT&T Texting Issues

So just recently received my MX, everything was great until I found out that I could not receive MMS from anyone, and could not receive any standard text from non AT&T phones.. After APN fix, and the call rep checking all settings in the system....still not working correctly, she is getting an error on her end in the system. They have started a case and should have it fixed by Thanksgiving... I have LTE, and no other issues besides the texting and MMS(other than no 5.0 OTA :)). Wondered if anyone else had the issue and what fixed it..
 

DBernh

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Nov 25, 2014
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Re: Moto X 2014 (PE) AT&T Texting Issues

So just recently received my MX, everything was great until I found out that I could not receive MMS from anyone, and could not receive any standard text from non AT&T phones.. After APN fix, and the call rep checking all settings in the system....still not working correctly, she is getting an error on her end in the system. They have started a case and should have it fixed by Thanksgiving... I have LTE, and no other issues besides the texting and MMS(other than no 5.0 OTA :)). Wondered if anyone else had the issue and what fixed it..
 

cdmta

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Dec 27, 2009
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Re: Moto X 2014 (PE) AT&T Texting Issues

Have you tried using hangouts?

Posted via the Android Central App
 

Green_Laser

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Re: Moto X 2014 (PE) AT&T Texting Issues

Is only receiving the issue? Are you able to send out SMS and MMS ok?
(Just checking)
 

Isaac Brillhart

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Nov 26, 2014
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Re: On my Moto X 2014 (PE) AT&T, why am I not receiving any MMS from anyone?

Matthew, do you have any ad blocking apps installed? I was having the same problem and turned off adblock and it immediately started working. I hope this helps you too!
 

Matthew Osterlund

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Nov 19, 2012
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Re: Moto X 2014 (PE) AT&T Texting Issues

All is well, the tech wizards did there thing and I received this... Anyone know what the problem was with this response text?

Posted via the Android Central App
 

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