On my Samsung Galaxy S5, why do I keep getting a pop up that says SEND REPORT?

Palikero86

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Dec 10, 2014
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Samsung Galaxy S5 "SEND REPORT"

Guys can anybody help me about my new samsung galaxys5..
it keeps popping out a send report stated like this:
"SEND REPORT
Software update error logs have been
collected (0.23MB). These will be
uploaded to the server"
This will help Samsung to improve
their software update process and
may ultimately help you keep yor
device properly updated. You will
be able to use your device while
sending the report.


*eventhough I report it already many times it keeps popping out almost every 5mins..

*but when i go to settings and update it it says registration failed..
should i just reset it to factory settings?
Thank you in advance!!!!
 

Palikero86

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Dec 10, 2014
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Re: Samsung Galaxy S5 "SEND REPORT"

i already do the step you said. but it keeps popping out..done it twice..do i need to restore factory settings?
tnx in advance
 

B. Diddy

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Mar 9, 2012
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Re: Samsung Galaxy S5 "SEND REPORT"

Factory reset probably will fix it, but it can be a hassle. It sounds like an issue with the Samsung updater, not the main system updater. Try going to the App Manager, and look for something like Samsung Updater, and Clear Cache/Clear Data there.
 

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