One M7 won't update

[Chad P]

I have an ATT One M7 that won't update. It is still stuck on 4.1 and won't update. It is used on Cricket wireless. Is there a way to update it?

Posted via Android Central App

 

[Rukbat]

Take it to Cricket and ask them to please update it. (If it's rooted or has a custom ROM it can't be updated.)