OnePlus 7T pro, shortcuts missing

[Android Central Question]

Hello,
after every system update my phone's shortcuts are missing. For example every chrome shortcut that I have set up on home screen is deleted also every contact that I have saved on my homescreen gets deleted.

Does anyone have any idea what's the problem?
Thank you in advance

 

[mustang7757]

Do you use 3rd party launcher?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! I've seen a couple of other threads about this:

https://forums.androidcentral.com/a...rome-icons-vanished-randomly.html#post6942412
https://forums.androidcentral.com/g...isappeared-after-apps-update.html#post6940403