Ordered in UK, but it comes from United Arab Emirates?

venom0706

Well-known member
Jan 18, 2015
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Today, my S7 Edge arrived (I live in the UK). I had ordered it from a very reliable seller from Amazon UK (4.9 stars rating).

However, when I go to "About Device", it says that it is from United Arab Emirates and not UK. I was wondering, is this a problem? Everything about the device is working perfectly, it came with proper packaging, sealed box and warranty card.

In addition, I checked the IMEI number and it appears as it is on the IMEI check website. I also downloaded Genuine Samsung app from the PlayStore and it is says that the phone is genuine on the last graph (although in the CPU model graph it says something with very strange letters, probably arab).

However, what does the different location mean? Will updates come to the phone as they would normally come in the UK (update time schedule)? I don't want to return the phone just because of that.

What do you think? Should I be worried? I am very nervous at the moment. Thank you and appreciated.
 
I'd suggest checking if the 24 month manufacturing warranty is valid due to the phone being released for another country.

Samsung Uk support online or via twitter should be able to officially clarify.
 
Last edited:
Nevermind, I will try to return the phone to the seller (just to be sure). Thank you.
 
Today, my S7 Edge arrived (I live in the UK). I had ordered it from a very reliable seller from Amazon UK (4.9 stars rating).

However, when I go to "About Device", it says that it is from United Arab Emirates and not UK. I was wondering, is this a problem? Everything about the device is working perfectly, it came with proper packaging, sealed box and warranty card.

In addition, I checked the IMEI number and it appears as it is on the IMEI check website. I also downloaded Genuine Samsung app from the PlayStore and it is says that the phone is genuine on the last graph (although in the CPU model graph it says something with very strange letters, probably arab).

However, what does the different location mean? Will updates come to the phone as they would normally come in the UK (update time schedule)? I don't want to return the phone just because of that.

What do you think? Should I be worried? I am very nervous at the moment. Thank you and appreciated.

Did you buy an unlocked phone? If you did, it doesn't matter where it came from. I live in Canada and bought an unlocked phone and it came from South Africa. If you buy an unlocked phone, they ALL say that you will not get any warranty since it is not from your region.
 
Nevermind, I bought a new one from e retail store here in the UK, and will return the one from Amazon tomorrow. I prefer to be better safe than sorry. Really appreciate the help, though :)
 

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