Overheating during video

SCjRqrQCnBQ19QoYCtdl

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So, was using the video quite a bit today. After a while the phone would shut down due to heat. I was doing quite a bit of video - maybe 15 minutes in a 25 minute span, but was a bit disappointing to be in a situation where I wanted to use video and just couldn't.

Anyone else reached the phone's heat limits doing video?
 

GrooveRite

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Just 2 days ago I was video chatting with my brother on Hangouts and I noticed my phone getting pretty hot. So hot in fact that I took my case off to feel where it was coming from. It's right around the camera area. I didn't have location/gps on so I'm speculating it's the screen perhaps?!? Either that or the processor.
 

dungoyle

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This must vary from phone to phone. I played a video stream from my Slingbox to my phone for 45 minutes after reading the OP to see what my experience would be like. The back of my phone was warmer than standby, but not warm in any meaningful way. Also, the "warmth" was evenly distributed across the entire back surface of the phone; I did not perceive it to be hotter near the camera lens.

Excluding potential phone-specific issues, there are other things you could take into account that might negatively impact this scenario, such as temperature where you are (inside/outside), whether the phone is in a case, whether the phone is being charged on QI charger (not likely for G4, but possible), and other factors that might have an impact. For me, I was sitting at my desk with the phone propped up against a plastic surface, 73 degree room temp, and no case.
 

anon(782252)

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This must vary from phone to phone. I played a video stream from my Slingbox to my phone for 45 minutes after reading the OP to see what my experience would be like. The back of my phone was warmer than standby, but not warm in any meaningful way. Also, the "warmth" was evenly distributed across the entire back surface of the phone; I did not perceive it to be hotter near the camera lens.

Excluding potential phone-specific issues, there are other things you could take into account that might negatively impact this scenario, such as temperature where you are (inside/outside), whether the phone is in a case, whether the phone is being charged on QI charger (not likely for G4, but possible), and other factors that might have an impact. For me, I was sitting at my desk with the phone propped up against a plastic surface, 73 degree room temp, and no case.

I believe the OP is talking about recording video not video playback.
 

Jonneh

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I haven't run into this yet but I can imagine how frustrating and disappointing it will be once I do :-/
 

GrooveRite

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Yeah, sorry. Wasn't very clear. Shooting video.

It was indoors, kinda warm, and I did have a case on at first, but after the phone shut down I took off the case but it didn't seem to help.

How long did you have your screen on?? I was talking to my brother for about 40 min and it was probably the last 10 that I noticed it heating up. This still doesn't add up if you're watching a video though. Does anyone know if hangouts video chat taxes the processor??
 

SCjRqrQCnBQ19QoYCtdl

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How long did you have your screen on?? I was talking to my brother for about 40 min and it was probably the last 10 that I noticed it heating up. This still doesn't add up if you're watching a video though. Does anyone know if hangouts video chat taxes the processor??

Pretty much the whole time. maybe 25 minutes. It gave me a notice saying that it was hot and to reduce usesage, which I tried to a little bit, but I still wanted to catch the video. After a few minutes it gave me a notice that it was shutting down. I waited a few minutes and tried again, but it shut down pretty quickly after that.
 

GrooveRite

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Pretty much the whole time. maybe 25 minutes. It gave me a notice saying that it was hot and to reduce usesage, which I tried to a little bit, but I still wanted to catch the video. After a few minutes it gave me a notice that it was shutting down. I waited a few minutes and tried again, but it shut down pretty quickly after that.

Mine didn't give me a warning so it probably didn't heat up as much as yours. Have you been able to replicate the issue?
 

msm0511

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So, was using the video quite a bit today. After a while the phone would shut down due to heat. I was doing quite a bit of video - maybe 15 minutes in a 25 minute span, but was a bit disappointing to be in a situation where I wanted to use video and just couldn't.

Anyone else reached the phone's heat limits doing video?

Didn't the G3 have issues with that at first as well? I thought I remembered reading on these forums that it got fixed with an update. Hopefully this will be the same case.
 

Shepx13

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This is a long period of time to be recording at a high bit rate. Even my $1000k + cameras have limits on video usage length.

Even stopping for 2 minutes can give the sensor time to cool down.

Sent from my XT1097 using Tapatalk
 

Shepx13

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Not really. My NEX camera goes 30 minutes, supposedly.
Go try 30 minutes with your nex and see what happens. It probably won't shut down, but the quality will be substantially degraded as the time goes by, if you're shooting over 800 iso. Heat doesn't work well with these high megapixel sensors w eave nowadays.
 

tx_tuff

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One time mine got hot while using the camera. I was outside so bad brightness on 90, it was hot outside, and I was taking a ton of shots. But I don't think it was just the camera that caused it. I was in a not so great reception area and had Google photos backup turned on. I noticed it was having a hard time trying to keep up backing up the photos. So I turned backup off and after a little while when the phone cooled down a little I had no more problems.

I also shot video for 25 minutes straight (doing time lapse) and had no problems what so ever.

Do you have backup photos turned on? Maybe that pushed it over the edge.
 

msm0511

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One time mine got hot while using the camera. I was outside so bad brightness on 90, it was hot outside, and I was taking a ton of shots. But I don't think it was just the camera that caused it. I was in a not so great reception area and had Google photos backup turned on. I noticed it was having a hard time trying to keep up backing up the photos. So I turned backup off and after a little while when the phone cooled down a little I had no more problems.

I also shot video for 25 minutes straight (doing time lapse) and had no problems what so ever.

Do you have backup photos turned on? Maybe that pushed it over the edge.

I only let Google Photos, well any backup/app updates happen on wifi. One reason is for heat, the other is for data use. Unfortunately, I no longer have unlimited data anymore so that makes data only stuff to be a necessity.
 

SCjRqrQCnBQ19QoYCtdl

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One time mine got hot while using the camera. I was outside so bad brightness on 90, it was hot outside, and I was taking a ton of shots. But I don't think it was just the camera that caused it. I was in a not so great reception area and had Google photos backup turned on. I noticed it was having a hard time trying to keep up backing up the photos. So I turned backup off and after a little while when the phone cooled down a little I had no more problems.

I also shot video for 25 minutes straight (doing time lapse) and had no problems what so ever.

Do you have backup photos turned on? Maybe that pushed it over the edge.

Yeah, maybe that was my problem. I do have backup turned on and I am not sure what kind of signal I was getting. Should have turned back up off for sure. Good advice.
 

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