• Welcome to the all-new Android Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues please let us know in this thread!

P20 lite..

B. Diddy

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Mar 9, 2012
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Welcome to Android Central! You need to know the Google account and username that was associated with the phone. If you can't remember your password, try this: https://www.google.com/accounts/recovery/. If this phone belonged to someone else before you got it, ask them to help, because it's probably asking for their password, not yours.

Otherwise, we can't help you bypass an important security feature.
 

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