Pandora only works with wifi

[Tony Ricciardella]

With my Galaxy s-6 Pandora will only play with wifi, when I am out of range the song title will come up but no music, then another title will come up. I-heart radio will work as does Amazon music. This started about 1 month ago before that all was fine. I have reset to factory setup so even with a clean phone it will not work. Again only workers with wifi.PLEASE HELap

 

[B. Diddy]

Welcome to Android Central! What happens if you turn off the wi-fi radio, and rely only on mobile data?

 

[Tony Ricciardella]

It comes up like it is ready to play but the time for the song stays at 0.00 at both sides then switches to the next song. Over and over

 

[B. Diddy]

Try going to the App Manager, select Pandora, and Clear Cache/Clear Data, then Force Stop. Then try again.

 

[Tony Ricciardella]

Been there done that. Even went so far as a factory reset yesterday Still same problem

 

[Johnnyrox88]

I have the exact same problem. I've tried messing with all the setting I can find that would be relevant to the problem and nothing seems to work. Spotify is annoying. Please help me get Pandora working again.

Posted via the Android Central App

 

[Jennifer Stum]

it turns out to be related to ipv6. if you go to "Access Point Names" under mobile network settings, select whichever apn you're on, (Verizon Internet in my case), and change the APN protocol / APN Roaming protocol to just IP4 instead of IP4/IP6.

 

[toy4rick]

My Pandora is just the opposite, it won't play unless WiFi is turned off.

When checking the APN... settings, they are grayed out and not editable

Verizon
MM 6.0.1
S6 - Stock
Factory reset about 3 weeks ago after the upgrade to MM

Any thoughts?
Rick

 

[Travis Powell3]

Holly Crap!!! That worked!!!! I've been going crazy. I'm not techy enough to know why that worked but then you Jennifer!