- Oct 3, 2013
- 2
- 0
- 0
Hello,
For the past day or so my phone has been rather slow, and unable to download, no Google Play etc., I didn't pay any mind to it and continued to use as normal, a few hours ago my phone started to give me the "unfortunately the process com.google.process.gapps has stopped" message, again, very ignorantly I ignored it. Then it eventually froze so I did a soft reset, it rebooted and within seconds I was greeted with the Gapps message, so I turned to the internet.
Found out the best thing to do is make sure Download Manager was enabled (it wasn't) and empty your caches for the Google apps, I tried to do that for a good hour or two and failed as every time I turned it on there was only a few seconds to do it before it froze. Eventually, while I was trying once more to do that my home menu went crazy, no apps, stock background, etc. and I got error messages for almost every basic app (Google, Messaging, and even Setting and Home) and then got a "unfortunately the process com.android.phone has stopped" message.
At that point I decided I needed to do a factory reset, so I did, thinking that would fix it. Back on the home screen, I saw there was no apps at all, nothing, just the stock background so I took the battery out and let it sit for a while. I came back and I had all the standard apps on the home screen and all seemed well until a few seconds later when it froze again.
It is now sitting with the battery out, and I'm hoping for the best
I have a Virgin Mobile LG Optimus F3, just a few months old.
Running Android 4.1.2 (Jelly Bean)
Never messed with the OS, not rooted, and have not downloaded any new apps for about a week prior.
I apologize if this issue has been solved before, any help would be greatly appreciated!
Thanks
For the past day or so my phone has been rather slow, and unable to download, no Google Play etc., I didn't pay any mind to it and continued to use as normal, a few hours ago my phone started to give me the "unfortunately the process com.google.process.gapps has stopped" message, again, very ignorantly I ignored it. Then it eventually froze so I did a soft reset, it rebooted and within seconds I was greeted with the Gapps message, so I turned to the internet.
Found out the best thing to do is make sure Download Manager was enabled (it wasn't) and empty your caches for the Google apps, I tried to do that for a good hour or two and failed as every time I turned it on there was only a few seconds to do it before it froze. Eventually, while I was trying once more to do that my home menu went crazy, no apps, stock background, etc. and I got error messages for almost every basic app (Google, Messaging, and even Setting and Home) and then got a "unfortunately the process com.android.phone has stopped" message.
At that point I decided I needed to do a factory reset, so I did, thinking that would fix it. Back on the home screen, I saw there was no apps at all, nothing, just the stock background so I took the battery out and let it sit for a while. I came back and I had all the standard apps on the home screen and all seemed well until a few seconds later when it froze again.
It is now sitting with the battery out, and I'm hoping for the best
I have a Virgin Mobile LG Optimus F3, just a few months old.
Running Android 4.1.2 (Jelly Bean)
Never messed with the OS, not rooted, and have not downloaded any new apps for about a week prior.
I apologize if this issue has been solved before, any help would be greatly appreciated!
Thanks