Phone keeps restarting at intervals!

MsBlingberry

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Jan 20, 2015
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Since yesterday, I noticed my phone kept rebooting itself randomly, sometimes in the middle of a call. What could the problem be?
 

drandyperry

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Aug 1, 2017
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Since yesterday, I noticed my phone kept rebooting itself randomly, sometimes in the middle of a call. What could the problem be?
Mine started doing that about 2 weeks ago. It reboots about twice a day. A lot of time when I'm using it (super annoying) and sometimes in my pocket.

I contacted tech support and they were useless, they suggested I checked for the latest software (I think it's started doing it since 2 updates ago) and then told me to take it to a Samsung service centre.

I think it's a deliberate plus to get us to all upgrade to note 9s even though there's not much upgrade!
 

delkhouri

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Mine was doing this. I contacted Verizon and they sent me a new (refurbished) phone. The new phone hasn't restarted but the call quality is so poor that people can almost never understand me. Verizon is sending another phone, but I might be done.
 

MsBlingberry

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Thanks for your help. My mic stopped working shortly after so i took it to Samsung Care. Got my phone back and everything works perfect now.
 

7h3d34f0n3

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Well I finally had some time to sit down and do a Factory Reset. So far after an evening no more crashes when I manually turn of my WiFi or turn of my airplane mode. Now the fun part of logging back into everything. Will do an update around Friday. The other thing I need to test out is whether or not the error of an incomplete connection when I try and charge with any and all cables (aftermarket and stock) vs. wireless charging.

Thanks for the advice everyone!
 
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