Phone Locked and i bought it used?

jimbob93

New member
Aug 15, 2016
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I am getting this message on my Samsung S6 when i try to sign in, about "this phone is locked because of an abnormal factory reset". and it's saying i need to log in using the samsung account that was previously used.

Well i bought this phone used on eBay and i have no idea who the previous person was.

What do i do? is there any way around this?