Phone randomly turns off mobile data

Allen Brandt

Well-known member
Aug 13, 2015
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Again today, without me doing anything, my 10e had turned off mobile data. Lots of signal bars (and it took me a bit to realize that I did not have the LTE banner next to it), phone had not restarted, just was on mobile data one minute and when I went to check email, I had a no network message. Turned airplane mode on then off, which does not fix it. Have to go into connection settings and turn the switch back on.

Anyone else seeing this or have any suggestions?
 
What carrier do you have? Did you contact them to see if there's an issue with the network in your area?
 
If it turned off mobile data while in use, ask yourself, have you set up geofencing? Any routines? Aggressive wifi is toggled Off.
Without seeing your settings, it could be a few things.
When is the last time you cleared the cache partition and rebooted the phone?
 

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