Phone unlocked by itself?

[Dismaster]

I bought my phone two years ago through T-Mobile and today I got a system notification that my phone is no longer locked. I have never owned a phone so long and I am wondering if this is normal? I bought the phone on the 24 month payment plan and maybe it unlocked because it is paid off?

 

[mustang7757]

Probably because it's paid off they unlocked it

 

[joeldf]

That's something AT&T doesn't do. Even when it's paid off you still have to request an unlock code to unlock it yourself.

Even then, from the many posts I see on AT&T's support forum, half the time, they either send the wrong number, or there is no number at all even when the email says "here it is".

 

[mustang7757]

That's something AT&T doesn't do. Even when it's paid off you still have to request an unlock code to unlock it yourself.

Even then, from the many posts I see on AT&T's support forum, half the time, they either send the wrong number, or there is no number at all even when the email says "here it is".

Yeah same experience with ATT
It should happen automatically when paid off but most times not .

 

[Sadteen]

Why didn't you send the unlock code in my email iv been waiting

 

[joeldf]

Why didn't you send the unlock code in my email iv been waiting

Is that question directed at us?

You do know we're just other phone users like you, right?

Sent from my SM-G781U using Tapatalk

 

[B. Diddy]

Why didn't you send the unlock code in my email iv been waiting

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Which carrier are you trying to contact?