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Photos moved from internal storage to SD card have disappeared


Oct 25, 2017
Hi guys, I need some help, I have a Galaxy S7 Edge phone. I recently moved some 600+ photos and videos from the internal storage to the SD card because the internal storage is running out of space. The SD card is a Samsung EVO 128GB.

After moving all the photos, I tried viewing it in the gallery but some of the photos looked corrupted and almost all cant even be viewed. I then tried to check the photos in the file manager app and I can see all the moved files in the SD card with 0 bytes! I restarted the phone and then when I checked the folder again to where I moved the photos the folder has now become empty.

I then removed the SD card and inserted it in a card reader to check on the PC but still the folder to where I moved the photos is empty.

Has anyone experienced this?

I shouldn't have trusted the SD card as I have multiple experience of SD card corrupting files.

B. Diddy

Senior Ambassador
Mar 9, 2012
Welcome to Android Central! Unfortunately, the card might be corrupt or counterfeit. Install SD Insight to see if the card is genuine or counterfeit. Counterfeit cards are programmed to report more storage than they actually have, and if you try saving more than the card can actually hold, then files can start getting corrupt. (Be aware that SD Insight might not work on all Nougat devices.)

If it's a valid card, then go to Settings>Storage, Unmount the card, remove it, and insert it into your computer. Can the computer read these files? Backup as much as you can right now, then run chkdsk to look for bad sectors: http://forums.androidcentral.com/am...guide-using-chkdsk-fix-corrupted-sd-card.html

In the future, always use the Copy command, not Move. Move will delete the source files, even if the file transfer operation wasn't completely successful. With Copy, at least your originals are intact. Also, as you've already experienced, SD cards are inherently unreliable -- I would strongly recommend taking advantage of Google Photos Backup instead: https://support.google.com/photos/answer/6193313?co=GENIE.Platform=Android&hl=en. If you're leery of using the cloud, then make it a habit to back up your photos regularly to your computer hard drive (and, if the photos are valuable, another external hard drive, since hard drives can also crash).