- Sep 2, 2013
- 2
- 0
- 0
When the screen turns off I can't wake it back up. Pressing the power button does nothing. Using the fingerprint scan does nothing. Eventually after several attempt using the power button the phone wake up and operates normally until I stop using it and the screen turns off again. And the cycle repeats. I have powered off to reset but that does nothing. Even the reboot process take longer as it sits on the google screen for a long period of time. I have not done a hard factory reset yet.