Pixel 6 pro don't work Bluetooth wi-fi and hot spot

[hasisoka]

Недавно на моем Google перестал работать Bluetooth, а через неделю и Wi-Fi, я пытался сбросить его до заводских настроек и пытался сбросить настройки сети, но система не позволяет этого сделать, я просто нажимаю и не знаю, что делать, это просто произошло внезапно. SIM-карта работает

 

[B. Diddy]

Welcome to Android Central! Does the problem also happen in Safe Mode? https://support.google.com/pixelphone/answer/2852139?hl=en

 

[hasisoka]

Welcome to Android Central! Does the problem also happen in Safe Mode? https://support.google.com/pixelphone/answer/2852139?hl=en

Hi, yes the error does not disappear in safe mode

 

[B. Diddy]

How are you trying to do the factory reset -- from the system settings? Have you tried the steps here? https://support.google.com/pixelphone/answer/4596836?hl=en

 

[hasisoka]

yes of course I tried resetting to factory settings it didn't help I think I tried all the methods but now it rebooted automatically and the bluetooth app is not responding

 

[B. Diddy]

Did it actually go through the whole factory reset process successfully? In other words, did you have to go through the whole setup wizard again afterwards, as if it were a brand new phone?

 

[hasisoka]

Yes, I rebooted the phone as new

 

[B. Diddy]

With all that you've tried, I'd have to conclude that the Bluetooth and/or wi-fi radio have failed.

I'm assuming you can still connect to the web via mobile data, correct? If so, try requesting a chat with a Google support agent: https://support.google.com/pixelphone/answer/7109524?hl=en. You can also use that website on another device or computer to request a chat.

 

[mustang7757]

Has the device ever been open? Any previous repairs?

 

[hasisoka]

as far as I know no, but I bought it in the backmarket in new condition

Has the device ever been open? Any previous repairs?

 

[mustang7757]

as far as I know no, but I bought it in the backmarket in new condition

Hmm
Just bought it? Can u return it?

 

[hasisoka]

Hmm
Just bought it? Can u return it?

As far as I know, yes

 

[mustang7757]

As far as I know, yes

That would be my recommendation

 

[hasisoka]

That would be my recommendation

But now I don't live in the US and I have to walk around with my phone for another two months. Of course, I would hand it in, but now the problem is getting on my nerves and nothing helps.

 

[mustang7757]

[/QUOTE

Looks like we tried all the options we could.

 

[hasisoka]

;(