Power Drains While Phone Is On and Plugged In

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anon(10808570)

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Hello, first time poster.

I've been having an issue for a couple weeks now where my phone will not charge while powered on at all. I did get some water into the charger port a while back and a charger got plugged in which could have caused some damage but it's since been dried and there is no obvious damage.

Two things about that:
1) It says it is plugged in and charging and gives me an estimated time to charge
2) When powered off it does charge as it's supposed too

Information:
Galaxy S10
Android Version 12

For charging I have tried:
  • USB-3 to C Charging from Laptop
  • USB-3 to C Charging from wall port (.5v 1A)
  • USB-3 to C Charging from vehicle charger
  • USB-C to C Charging from Laptop
  • USB-C to C Charging from wall port (.5v 3A)
  • USB-C to C Charging from vehicle charger

All of these have the same results just with the USB-C to C being faster.

I have included some screen shots to show my phones battery settings and running apps.

While writing this post I had to connect my phone to get the screenshots but the only way I was able to do that was to put my phone into Developer Mode and connect it through the USB-3 to C cable to my laptop and now it's working as intended, although noticeably slow. I tried connecting the USB-C to C cable back to it directly to a wall port without changing any settings and that didn't work. What is going on here?
 

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mustang7757

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Welcome to AC!

You using 3rd party charger and cable?

How did water enter the charging port?
The device is not water proof but water resistant in a control lab with fresh water to certain depth.
 

anon(10808570)

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@mustang7757

I am using 3rd party cables and chargers.

I don't know how water got in, I didn't drop it in anything. I think the humidity was just that high that day or someone splashed it while it was sitting around, I can't be certain. It wasn't submerged or held in heavy rain or anything like that and it's been several weeks since that happened.
 

mustang7757

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@mustang7757

I am using 3rd party cables and chargers.

I don't know how water got in, I didn't drop it in anything. I think the humidity was just that high that day or someone splashed it while it was sitting around, I can't be certain. It wasn't submerged or held in heavy rain or anything like that and it's been several weeks since that happened.

Try original charger and cable
 
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