Pressing buttons while on a call

[Daniel.Lynch]

Okay guys I need help. Whenever I'm on a phone call, the proximity sensor doesn't seem to work properly ESPECIALLY outdoors. I have to be very very specific with how I hold my phone when I'm making a phone call. I can usually handle it so its not that big of an issue for me. However, whenever I give my phone to someone else to make a phone call they're constantly muting, calling other people, and ending the call with their face.

What gives? I'm on ViperDNA but I had this issue with my last DNA and on stock with this DNA. Is there some sort of setting I can use to bypass the proximity sensor and have the screen ALWAYS OFF during phone calls until I press the unlock button?

 

[Mikey D_PhD]

While I haven't had this issue on my DNA, I did have it on my thunderbolt. My only solution was to hit the power button when I started a call to turn the screen off, then hit it again if I needed the screen. I was running stock on the thunderbolt, but I think my proximity sensor was shot.

The one on my DNA has been very good, so far.

 

[Daniel.Lynch]

Hmm I'll try that.

Sent from my HTC6435LVW using Tapatalk 4 Beta

 

[pblakk]

that's normal, you have to just turn off the screen using the power button.



from my DNA

 

[pblakk]

Sounds also like your proximity sensor is bad. I'd get a replacement. I had a bad proximity sensor on an older HTC also.

from my DNA

 

[Daniel.Lynch]

Sounds also like your proximity sensor is bad. I'd get a replacement. I had a bad proximity sensor on an older HTC also.

from my DNA

That's not what I wanted to hear:/ I've started pressing the lock button and I think that'll be good enough.

Sent from my HTC6435LVW using Tapatalk 4 Beta

 

[pblakk]

That's not what I wanted to hear:/ I've started pressing the lock button and I think that'll be good enough.

Sent from my HTC6435LVW using Tapatalk 4 Beta

yeah it's annoying. it basically drove me nuts for a couple days before getting a replacement because the screen wouldn't turn off during calls and I'd hit all sorts of buttons.

from my DNA

 

[Daniel.Lynch]

It turns off sometimes, but not all of the time. You guys think I should get my third DNA? :/

 

[Mikey D_PhD]

You can test the proximity sensor.
From the dialer, *#*#3424#*#*. This will bring up the HTC testing menu. Choose p-sensor to test the proximity sensor.

The proximity sensor is located in the top right of the phone, about 1/6 inch from the right of the Verizon logo.

 

[Daniel.Lynch]

You can test the proximity sensor.
From the dialer, *#*#3424#*#*. This will bring up the HTC testing menu. Choose p-sensor to test the proximity sensor.

The proximity sensor is located in the top right of the phone, about 1/6 inch from the right of the Verizon logo.

That was interesting. It responded quickly and worked well. Weird.

Sent from my HTC6435LVW using Tapatalk 4 Beta