Question Previous Phone Still Showing In The Play Store

[Sizzers]

Hello!
I've recently bought a Samsung A36 loaded with Android 15 (big mistake but hey ho, live and learn) and in some way it's still connected with my previous A25.
This I noticed in the Play Store, where under Manage apps and device>Manage, in the drop down menu of This Device my previous A25 was showing with all of the apps that had been installed listed and I just can't get rid of it.
Steps I've followed:
• Removed A25 from my Samsung account
• Signed out of its every session in my Google account
• Turned off sync in Play Store
• Cleared cache/data in Play Store app, rebooted etc
I didn't have this issue when I changed my A14 and bought the A25 so I'm guessing it's something to do with either some Play Store update or Android 15? No idea.
Any ideas or am I stuck with it? TIA.

 

[B. Diddy]

This is not unusual -- it takes a while for old devices to disappear from that list. I don't know the exact timeframe, but it might be 6-12 months before it goes away. Just be patient.

 

[Sizzers]

This is not unusual -- it takes a while for old devices to disappear from that list. I don't know the exact timeframe, but it might be 6-12 months before it goes away. Just be patient.

Thanks....I'll try to be!!

 

[rvbfan]

Hello!
I've recently bought a Samsung A36 loaded with Android 15 (big mistake but hey ho, live and learn) and in some way it's still connected with my previous A25.
This I noticed in the Play Store, where under Manage apps and device>Manage, in the drop down menu of This Device my previous A25 was showing with all of the apps that had been installed listed and I just can't get rid of it.
Steps I've followed:
• Removed A25 from my Samsung account
• Signed out of its every session in my Google account
• Turned off sync in Play Store
• Cleared cache/data in Play Store app, rebooted etc
I didn't have this issue when I changed my A14 and bought the A25 so I'm guessing it's something to do with either some Play Store update or Android 15? No idea.
Any ideas or am I stuck with it? TIA.

From Reddit, they explain it better than I do.

 

[B. Diddy]

From Reddit, they explain it better than it do.

That will make it so that the unchecked devices don't show up in the install list, but they'll still remain in that main device list for several months. They'll eventually disappear, though.

 

[Sizzers]

From Reddit, they explain it better than it do.

You're one cool dude....its gone!THANK YOU!!!

 

[B. Diddy]

Oh whoops, I originally thought you had already done that -- thanks to rvbfan for posting those steps!

 

[Sizzers]

Oh whoops, I originally thought you had already done that -- thanks to rvbfan for posting those steps!

That was through the app though

 

[B. Diddy]

That was through the app though

Yeah, it's one of those odd things that is limited to the website rather than the app.