Priv depends on carriers for updates? Lame.

anon(6038817)

Well-known member
May 29, 2013
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How can BlackBerry claim the Priv is more secure than other Android phones when it depends on carriers to test and release updates and patches? Not to mention the fact that it isn't even running the latest version of Android yet.

I'm sorry, but I'm finding it difficult to take BlackBerry seriously, here. I feel like the "security" features they do have on the Priv are superficial and it's just a big marketing gimmick.

Better than the average Android phone? Sure. But nowhere near the level of security BlackBerry phones have been known for.

Even Microsoft managed to bypass carriers with Windows 10 mobile.
 
Love the phone but I'm ready to throw it against the wall. They better update it soon because freezing issues and slow downs and even sometimes black outs! The hardware is great but man Wi-Fi issues is another problem. AT&T is sure in up the update I'm sure before it goes out to all with other issues

Posted via the Android Central App
 
Love the phone but I'm ready to throw it against the wall. They better update it soon because freezing issues and slow downs and even sometimes black outs! The hardware is great but man Wi-Fi issues is another problem. AT&T is sure in up the update I'm sure before it goes out to all with other issues

Posted via the Android Central App

While waiting for the update, unless using the HUB is absolutely necessary, I would try disabling it until the update. I disabled mine before update and it fixed any freezing issues I had on my phone. I don't have wifi issues on TMo I so I can't comment on that.

Posted via the Android Central App
 
Love the phone but I'm ready to throw it against the wall. They better update it soon because freezing issues and slow downs and even sometimes black outs! The hardware is great but man Wi-Fi issues is another problem. AT&T is sure in up the update I'm sure before it goes out to all with other issues

Posted via the Android Central App

Sorry to hear about your issues. I have an unlocked model running on ATT and had none of these issues before or after the update.

Honestly it seems like the PRIVs with issues are the ATT models... Maybe ATT loaded something onto them that is causing issues?

Posted via the Android Central App
 
Operating System updates will come through the carriers for carrier-locked devices, but critical security updates will be pushed directly from BlackBerry. See more details (cannot provide link since I'm apparently new here): blogs.blackberry.com/2015/11/managing-android-security-patching-for-priv/
 
I'm seriously thinking of selling this and cutting my ties. I'm sure the update will fix issues but this has been BY FAR the worse Android experience I ever had with any phone. The hardware is great but either AT&T or BlackBerry screwed some software horribly. I'm having to reboot the phone damn near every day to fix crashes and lags. I miss out on text and now getting calls disconnected because the phone app crashes. This has been a craptastic experience with this phone. I wish I never bought the AT&T version but knew what I was getting into when I did.

Priv screen goes up.
 
I'm seriously thinking of selling this and cutting my ties. I'm sure the update will fix issues but this has been BY FAR the worse Android experience I ever had with any phone. The hardware is great but either AT&T or BlackBerry screwed some software horribly. I'm having to reboot the phone damn near every day to fix crashes and lags. I miss out on text and now getting calls disconnected because the phone app crashes. This has been a craptastic experience with this phone. I wish I never bought the AT&T version but knew what I was getting into when I did.

Priv screen goes up.

Did you restore your PRIV from a previous phone. My brother got a PRIV with me also and his was having a lot of issues the first couple days. It turned out he did the restore and it loaded a bunch of samsung bloat onto his phone as well as some carrier bloat and they were causing a bunch of issues. A factory restore without recovering from a previous android phone made his PRIV run perfect.
 
Did you restore your PRIV from a previous phone. My brother got a PRIV with me also and his was having a lot of issues the first couple days. It turned out he did the restore and it loaded a bunch of samsung bloat onto his phone as well as some carrier bloat and they were causing a bunch of issues. A factory restore without recovering from a previous android phone made his PRIV run perfect.

There were no Samsung bloat. I restored from my ASUS and bloat were added. The issues lies within play services and BlackBerry.

And I have always restored numerous time from previous phones. Always. That has nothing to do with it and not once have I ever had to factory restore.

Priv screen goes up.
 
There were no Samsung bloat. I restored from my ASUS and bloat were added. The issues lies within play services and BlackBerry.

And I have always restored numerous time from previous phones. Always. That has nothing to do with it and not once have I ever had to factory restore.

Priv screen goes up.

I wasnt specifically saying samsung bloat as in it is what you may have just giving an example. His google play services was crashing like crazy and blackberry services was destroying his battery life and the factory reset and all is fine.

I am not doubting that you have done it plenty of times, but maybe something doesn't work with with blackberry services.

Maybe you should try the factory reset, it's up to you and doesn't take too much time to do, it possibly could fix all of your problems. If not then return it is your only option.
 
I wasnt specifically saying samsung bloat as in it is what you may have just giving an example. His google play services was crashing like crazy and blackberry services was destroying his battery life and the factory reset and all is fine.

I am not doubting that you have done it plenty of times, but maybe something doesn't work with with blackberry services.

Maybe you should try the factory reset, it's up to you and doesn't take too much time to do, it possibly could fix all of your problems. If not then return it is your only option.

Fact is I shouldn't have to do that. I never had to do it before. But I understand your point.

And trust me if I was in my return period this would had been gone.

Priv screen goes up.
 
Fact is I shouldn't have to do that. I never had to do it before. But I understand your point.

And trust me if I was in my return period this would had been gone.

Priv screen goes up.

I fixed my software issues by disabling the HUB. Supposedly, BlackBerry fixed some of those issues with the update so in the meantime, you could try that instead of a factory reset maybe if you haven't tried that yet.

Posted via the Android Central App
 
I fixed my software issues by disabling the HUB. Supposedly, BlackBerry fixed some of those issues with the update so in the meantime, you could try that instead of a factory reset maybe if you haven't tried that yet.

Posted via the Android Central App

Yeah I saw some people had done that. I haven't went that route yet but will.

I just hate having to adjust to bad software coding. I love this phone though hardware wise

Priv screen goes up.
 
Operating System updates will come through the carriers for carrier-locked devices, but critical security updates will be pushed directly from BlackBerry. See more details (cannot provide link since I'm apparently new here): blogs.blackberry.com/2015/11/managing-android-security-patching-for-priv/

Sounds like a mixed bag.

Monthly security updates are available "to users that have purchased PRIV through shopblackberry.com and to PRIV resellers (carriers and other authorized dealers) that have agreed to participate in our regular monthly update program and facilitate rapid approval of our monthly updates for over-the-air (OTA) to subscribers". So if you happen to buy a Priv through a carrier that has NOT agreed to participate in BlackBerry's regular monthly update program, then what?

Hotfixes also have to get carrier approval, but BlackBerry claims they do have the ability to push hotfixes to all Priv variants. "While BlackBerry will work with its go-to-market partners on approval and delivery of hotfixes, BlackBerry has the ability to directly patch all PRIV variants and will do so when necessary to protect users and enterprises."

Overall, this is a better arrangement than their BB10 phones. But still not as good as iOS or Windows 10.

I would prefer BlackBerry had the ability to push ANY updates to ALL variants whenever they want. That would be ideal for patching bugs and security holes.
 
Yeah I saw some people had done that. I haven't went that route yet but will.

I just hate having to adjust to bad software coding. I love this phone though hardware wise

Priv screen goes up.

I agree with you and though I haven't restored the HUB for use since the update, they did mention the problems I was having in the update notes. The camera is definitely a big improvement now as well and besides some little things that could be added to make a better experience I'm really happy with this purchase. I used my galaxy S6 to take pics of the Priv earlier and it looks like a tiny joke now with no PKB sliding fun either.

Posted via the Android Central App
 
Overall, this is a better arrangement than their BB10 phones. But still not as good as iOS or Windows 10.

I would prefer BlackBerry had the ability to push ANY updates to ALL variants whenever they want. That would be ideal for patching bugs and security holes.

I agree, but if you notice the one mobile OS that you did not mention is the one that the Priv is based off of. The carriers must have a thing against/with android when it comes to updates.
 
I noticed the update yesterday made my Priv really snappy and run a little smoother. It's been great so far and no issues on mine. Really enjoying this device a lot.
 
Fact is I shouldn't have to do that. I never had to do it before. But I understand your point.

And trust me if I was in my return period this would had been gone.

Priv screen goes up.

I know it stinks, but I factory reset mine about 2 weeks ago and all issue I had have dissolved. Sometimes things just get screwed up, and a fresh start fixes them. If it happens to me a second time then I'll start blaming the phone for sure. May be worth starting fresh.

Posted via the Android Central App
 
I know it stinks, but I factory reset mine about 2 weeks ago and all issue I had have dissolved. Sometimes things just get screwed up, and a fresh start fixes them. If it happens to me a second time then I'll start blaming the phone for sure. May be worth starting fresh.

Posted via the Android Central App

I'm just in denial that this is what it's resorting to cause I hate having to set up the phone again

Priv screen goes up.
 
I feel the same way! Hot issues, crashing, sluggish. But the hardware is awesome. I'm very close to ditching this and getting a 950 XL. I saw one today at a Microsoft kiosk when I was Xmas shopping and it was really nice. I had a 640 XL before Priv so this update can't come soon enough

Posted via the Android Central App
 
Oh and I forgot that I find myself using Clean Master a lot to fix issues

Posted via the Android Central App
 

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