Problem using Kies 3 for a backup

[rennyj]

When I do a back up using Kies 3 I get a red circle with an X in it on two icons in the procedure. One is Email , one is Settings and I get a blue circle with an explanation mark in it on the Preferences icon.

 

[Rukbat]

Try the earlier version of Kies. The one on the left at Kies | Samsung UK

 

[rennyj]

That version of Kies does not support my Galaxy 3 firmware version 4.4.2. Any other ideas?