Problem with instagram on Alcatel Idol 3 5.5

[AC Question]

I have a problem with loading videos on instagram on my Idol 3 5.5. Some videos will load, some won't. Is anyone alse having familiar or same problems? I want to know if that is a problem with phone or that is problem of Instagram.

 

[Javier P]

Hello and welcome to the forums!

Recently other members reported some similar problems with Instagram. Take a look at this thread.

http://forums.androidcentral.com/showthread.php?t=596163

 

[Lenni 14]

I have the same problem and also have alcatel idol 3 but 4.7

 

[racso1]

The same instagram problem with the same phone idol 3 5.5

 

[GiantGuatemalan]

I have the exact same problem and would really like to find a solution so if anyone knows please help

 

[Pablososa]

Im having the same problem. I bought this phone just 3months and some videos play most won't im have done everything possible like reset delete ig and still the same problem im starting to think it has something to do with qhat kind of phones are being used to post that we are trying to watch! I also have problems with wifi connections in certain places but when i whip out my poor small ZTE PHONE it does the job idk Alcatel i think i need a new phone or my. Money back from you or cricket wireless

 

[Nique Stevens]

Having the same problem with loading all videos what's going on
And when is the system update available I'm thinking maybe that's the problem said it was going to available may 31

 

[Betsyann C]

I cannot play videos on Instagram It was happening on my first phone, just got a brand new on and still same problem. It works when it wants to.

 

[Jasmynn]

I have a problem with loading videos on instagram on my Idol 3 5.5. Some videos will load, some won't. Is anyone alse having familiar or same problems? I want to know if that is a problem with phone or that is problem of Instagram.

I cannot see video on my Alcatel fierce XL either. Tried everything. They still won't play.

 

[GiselRMZ]

I cannot see video on my Alcatel fierce XL either. Tried everything. They still won't play.

Same problem with my Fierce XL :/

 

[Sandoballer]

I found a way to play videos perfectly. All you do is delete Instagram. (Make sure you know your password) Than search up "Instagram Apk" and download the most recent file. When you log in you'll see its working.

 

[gemster18]

That is NOT correct! I have tried everything from a factor reset, to uninstalling Instagram and re-installing it. Say issue. My, videos, not others, wont play......this is crazy! I have an android S5