Problem with Mass Storage

[FrancescaG]

Lately when I use USB Mass Storage, only a few files show up on my computer. Nothing from my phone shows up, only folders that I added from Windows. I hope that makes sense :/.

What do I do?

Thanks,
Francesca

 

[Golfdriver97]

Lately when I use USB Mass Storage, only a few files show up on my computer. Nothing from my phone shows up, only folders that I added from Windows. I hope that makes sense :/.

What do I do?

Thanks,
Francesca

Welcome to the forums.
Have you tried downloading and installing updated phone drivers for your PC? You can find them on Samsung's website.