Problem with new device (CRITICAL), can I get some help?

[Mohammad K1]

Problem with new device (CRITICAL)

Hello and Good time to everybody,

I buyed a Huawei G6-L22 (4G) and there is a problem at this.
when I unpack the box and turn-on the device and started it, I cann't see any notification in above the phone screen.
also I put in Sim card for calling but nobody can call me and if he/she calling me I cann't see his name or phone number on the screen while I open Dial pad App!!!!,

In next I should to explain about notification. the problem is I cann't see operator name or 2g/3g/4g band and anything above the screen. It seems same as Full screen window in Windows Desktops!!

the build number is: L22V100R001C64B138

anyone can assist me at this case?

I Appreciate.

Thanks.

 

[Laura Knotek]

Re: Problem with new device (CRITICAL)

If this is a brand new device and causing so many problems, I would recommend sending it back for a replacement or a refund.

 

[Mohammad K1]

Re: Problem with new device (CRITICAL)

If this is a brand new device and causing so many problems, I would recommend sending it back for a replacement or a refund.

Seller didn't accept return or replacement because I buyed them last 2 month! I should solve it at my end.
Please help me for solving this problem.

 

[Laura Knotek]

Re: Problem with new device (CRITICAL)

I don't know, but I've asked other people for assistance.

 

[belodion]

You've been living with these problems for two months? Have you contacted the manufacturer's customer support for assistance?