I have purchased a Samsung S21 FE 5G (SM-G990E) and am having difficulties with getting it to fast charge. The S21 FE has Android 12, OneUi 4.1.
I did some comparison tests with my other devices (Redmi Note 5, TabS8 5G)
Using a Samsung 25W Super fast Charger and USB C/C (that I received when I bought the Tab S8) I got the following:
S21 FE - from 50% to 96% - 38 minutes
Tab S8 - 50% to 95% - 45 minutes
Using a Samsung Adaptive Fast charger (9V,1.67A or 5V,2.0A) and a ordinary microUSB cable with my Redmi I got from 50% to 92% in 38 minutes.
Using the same Adaptive charger and a USBA/C Comsol cable with the S21 FE (Fast Charge setting DISABLED) I got from 50% to 87% in 45 mins.
These results suggest that the S21 FE fast charging is a dud. Fast charging seems to work fine with the Tab S8 which has a battery nearly twice the size of the S21 FE (8000mAh vs 4500). But with the S21 Fe/ Samsung Super Fast Charger against the Redmi (4000mAh) and the S21 FE (with the Adaptive charger/ non-Samsung USB A/C cable) it is pretty poor. I would have expected it to be much faster.
I have not yet resorted to a factory reset.
I would appreciate advice on this problem. The phone has not been mishandled or exposed or excessive heat.
Thanks
I did some comparison tests with my other devices (Redmi Note 5, TabS8 5G)
Using a Samsung 25W Super fast Charger and USB C/C (that I received when I bought the Tab S8) I got the following:
S21 FE - from 50% to 96% - 38 minutes
Tab S8 - 50% to 95% - 45 minutes
Using a Samsung Adaptive Fast charger (9V,1.67A or 5V,2.0A) and a ordinary microUSB cable with my Redmi I got from 50% to 92% in 38 minutes.
Using the same Adaptive charger and a USBA/C Comsol cable with the S21 FE (Fast Charge setting DISABLED) I got from 50% to 87% in 45 mins.
These results suggest that the S21 FE fast charging is a dud. Fast charging seems to work fine with the Tab S8 which has a battery nearly twice the size of the S21 FE (8000mAh vs 4500). But with the S21 Fe/ Samsung Super Fast Charger against the Redmi (4000mAh) and the S21 FE (with the Adaptive charger/ non-Samsung USB A/C cable) it is pretty poor. I would have expected it to be much faster.
I have not yet resorted to a factory reset.
I would appreciate advice on this problem. The phone has not been mishandled or exposed or excessive heat.
Thanks