So my plan is to add my wife to my project fi plan now that her contract with verizon is up. This was my plan a few months ago. So the second the 3's went live i ordered two pixel 3 xl's directly from the google store, selecting the project fi option before checkout. I plan on trading in my 2 XL. Then about a half hour after i ordered both of my phones i get an email from project fi about their promotion of buying two phones and adding a member to an existing account and getting $799 in credit. Perfect, I meet all criteria, I thought. So i check the terms of the promotion and you have to purchase them through fi.google.com, not store.google.com. I though well ill cancel my order and order them through fi and maybe miss a few days from my original delivery date. So i go to order the phones from fi, still keeping my other order with a delivery of 10/22 just in case. When i go to checkout at the fi store i see the expected date of 11/15. WTH? So I didnt order them through fi and try and talk to customer service about this. I dont want to lose my "place in line" so to speak. I try and convince them to just move my store order over to fi, they cant do that. I try and convince them to cancel my order through the store and let me place a new order but keep my original ship date, they cant do that. I tried this many different times through the store customer service and fi customer service and nobody can help me out. So i bite the bullet, canceled my original order and ordered two through fi so i can get the $799 in credit but i have to wait an extra month to get my phones. Cant complain too much though, with my trade in and the credits, my net for two pixel 3 Xl's will be $980, $440 a phone.
Still disappointed though because i see preorders through the store still have an expected delivery around 10/19 or 10/22 but the fi orders are still 11/15 today. Why would the fi orders be going out so much later than the google store orders? I mean, they are going to be coming from the same warehouse, same manufacturer.
Long story short, anyone trying to get the fi credit make sure you order through fi, not the google store.
Still disappointed though because i see preorders through the store still have an expected delivery around 10/19 or 10/22 but the fi orders are still 11/15 today. Why would the fi orders be going out so much later than the google store orders? I mean, they are going to be coming from the same warehouse, same manufacturer.
Long story short, anyone trying to get the fi credit make sure you order through fi, not the google store.
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