Proximity Sensor

[comptechltd]

Having an issue with my N20U on verizon. The screen wont turn off when I'm on the phone and I wind up hitting all sorts of buttons with my ear. Any idea where to find the setting for that?

 

[B. Diddy]

Just to be sure -- you're not on speakerphone, right?

Does this happen in Safe Mode as well? www.verizon.com/support/knowledge-base-232913/

 

[mustang7757]

You use a screen protector with black borders ? Or case that covers top of the phone?