My S6 (SM-G920V) phone was rooted until July of 2016. I had to send the phone into a Samsung repair center because the battery was swelling and they would replace it. When I got the phone back they had upgraded the firmware to the current version at that time, thus decimating my root. Oh well.
Since then my phone never updates with a newer version firmware. I suspect it is because when I was rooted I renamed the files that are responsible for checking for an update and performing the update.
In fact if I try to manually update the phone, I get a 'settings has stopped' type message.
My thinking (correct me if I'm wrong) is that when Samsung updated my phone those parts of the system I changed are still changed, like auto updates that I essentially killed.
I went into a Best Buy yesterday and the Samsung person there manually updated my phone to the now current firmware.
If this is true and since I can no longer go back to root, is there a way I can really wipe the phone, I mean totally wipe it and re-load the current firmware? I don't think the factory reset actually does that and I've seen varying opinions on this. Does anyone have any direct knowledge of this ?
Since then my phone never updates with a newer version firmware. I suspect it is because when I was rooted I renamed the files that are responsible for checking for an update and performing the update.
In fact if I try to manually update the phone, I get a 'settings has stopped' type message.
My thinking (correct me if I'm wrong) is that when Samsung updated my phone those parts of the system I changed are still changed, like auto updates that I essentially killed.
I went into a Best Buy yesterday and the Samsung person there manually updated my phone to the now current firmware.
If this is true and since I can no longer go back to root, is there a way I can really wipe the phone, I mean totally wipe it and re-load the current firmware? I don't think the factory reset actually does that and I've seen varying opinions on this. Does anyone have any direct knowledge of this ?