Question About Upgrading In Person... Account Managers?

[Clancy3434]

Ok... so technically speaking my VZW account is in my wife's name because she gets a discount, but I am listed as an "account manager" on the account. Never had a problem upgrading online or dealing with things on the phone... what about in person? If I go to the VZW store friday morning, as a person listed as the account manager... will I run into a problem? anyone have any similar issues?

 

[Andrew Ruffolo]

I don't think it will be an issue. I had those privileges when I was on a family plan. I bought a LG Dare and added data without my parents being present. I'm on a solo plan now, so I couldn't tell you if anything has changed in the past few years (about 3).

 

[VideoEngineerAJS]

Ok... so technically speaking my VZW account is in my wife's name because she gets a discount, but I am listed as an "account manager" on the account. Never had a problem upgrading online or dealing with things on the phone... what about in person? If I go to the VZW store friday morning, as a person listed as the account manager... will I run into a problem? anyone have any similar issues?

You won't have any issues. I've had to add people as account managers just so they could get a replacement phone in person.

 

[Clancy3434]

great. thanks for the answers!

 

[Jdm4292]

great. thanks for the answers!

You can now add account managers online if you sign into your vzw account I added myself on my parents account because I switch phones about once per year

 

[reflekt2099]

they might ask you for the "account password" and/or the last 4 digits of your wife's social (SSN) when they process the upgrade for you in person. so i'd be prepared to have that info with you.

 

[VideoEngineerAJS]

they might ask you for the "account password" and/or the last 4 digits of your wife's social (SSN) when they process the upgrade for you in person. so i'd be prepared to have that info with you.

Yeah, I forgot, they may ask for the account password, but I doubt they'll ask for the last four of his wife's SSN. That's the whole reason they have account managers and the account password, because it's basically 2 levels of security.

 

[Clancy3434]

would that be the password i use to log on to the vzw website?

*edit - never mind, i know what the billing password is