Question for Verizon users on heat/battery

GTS21

Well-known member
Sep 9, 2011
199
1
0
Visit site
My Verizon G4 gets pretty darn hot with virtually any type of use. And my battery life isn't nearly as good as reported by many on this forum. Have any Verizon users had luck with troubleshooting the heat/battery "issues"?
 

anon(782252)

Well-known member
May 8, 2012
4,097
1
0
Visit site
My Verizon G4 gets pretty darn hot with virtually any type of use. And my battery life isn't nearly as good as reported by many on this forum. Have any Verizon users had luck with troubleshooting the heat/battery "issues"?

I'm not on Verizon but if you want to post some detailed screen shots and tell us about how you use the phone, plenty of people with ideas on troubleshooting.

The heat and lack of battery life could be a rogue app keeping the phone constantly awake.
 

GTS21

Well-known member
Sep 9, 2011
199
1
0
Visit site
I'm not on Verizon but if you want to post some detailed screen shots and tell us about how you use the phone, plenty of people with ideas on troubleshooting.

The heat and lack of battery life could be a rogue app keeping the phone constantly awake.

Will do asap. Thanks
 

BBSeattle

Well-known member
Sep 9, 2010
1,315
12
0
Visit site
I'm thinking that it is app related as well.
My phone (Verizon) got warm when I first got it and it was during set up.
Since then not even remotely warm....I use Youtube, Nav and Pandora but do not play games.
 

bluemoongreg

Well-known member
Nov 17, 2013
51
0
0
Visit site
No heat issues at all with mine, but enough reports out there to verify something is going on. Only reasons I can think of are:

- I did a factory reset right out of the box, before setting anything up. Don't blame you one bit if you don't want to go there, especially if you've got things all set up to your liking.
- Disabled some of the Verizon & LG bloat.
- I don't have any games loaded.
- Just got lucky...

Hope you're able to solve the issue without too much fuss.
 

maybish

Well-known member
Jun 1, 2015
374
0
0
Visit site
My phone gets warm sometimes but not hot. My battery isn't great but I'm a heavy user.

Sent from my VS986 using Tapatalk
 

GTS21

Well-known member
Sep 9, 2011
199
1
0
Visit site
I did a factory reset out of the box as well, and another to try to fix a Bluetooth audio distortion issue (which did seem to resolve itself with the reset). My phone seems to get very warm with Chrome use. I'm happy to try other browsers if they function the same. I tried Dolphin briefly last night and it didn't appeal to me.

I haven't disabled any bloatware. Happy to do so, though. Any suggestions on which particular apps to disable?

Edit to add....this is my first phone without a case, so its entirely possible I'm more sensitive to heat, especially coming off the back of the phone. I can't swear that this phone gets any warmer than my LG G3.
 

ibcop

Trusted Member
Mar 9, 2011
3,572
37
0
Visit site
Mine will get warm every once in a while but not to where it concerns me but will do a restart and that tends to calm it down. I'm a fairly heavy user depending on what my day is so I'm not certain it's a app thing versus nonstop usage.
 

anon(782252)

Well-known member
May 8, 2012
4,097
1
0
Visit site
I did a factory reset out of the box as well, and another to try to fix a Bluetooth audio distortion issue (which did seem to resolve itself with the reset). My phone seems to get very warm with Chrome use. I'm happy to try other browsers if they function the same. I tried Dolphin briefly last night and it didn't appeal to me.

I haven't disabled any bloatware. Happy to do so, though. Any suggestions on which particular apps to disable?

Edit to add....this is my first phone without a case, so its entirely possible I'm more sensitive to heat, especially coming off the back of the phone. I can't swear that this phone gets any warmer than my LG G3.

I've had good luck with Chrome Dev. Still Chrome but it's updated more frequently. Kinda like alpha testing. I haven't had an issue yet and I switched to it on the G3.

I would disable chrome, try chrome dev, and use Access Lock to restrict the keep awake permission. That way it can't run in the background.

I have leather so no case here either but I rarely feel any real heat. Maybe a little when charging or gaming but certainly not when using apps or surfing the web.

For bloat, you can disable whatever you don't use in app manager in settings. For those that don't allow you to disable in app manager, you can try the debloater tool I made a thread about to disable those.
 

bluemoongreg

Well-known member
Nov 17, 2013
51
0
0
Visit site
I did a factory reset out of the box as well, and another to try to fix a Bluetooth audio distortion issue (which did seem to resolve itself with the reset). My phone seems to get very warm with Chrome use. I'm happy to try other browsers if they function the same. I tried Dolphin briefly last night and it didn't appeal to me.

I haven't disabled any bloatware. Happy to do so, though. Any suggestions on which particular apps to disable?

Edit to add....this is my first phone without a case, so its entirely possible I'm more sensitive to heat, especially coming off the back of the phone. I can't swear that this phone gets any warmer than my LG G3.

I've disabled:

-All Amazon apps
-All Verizon apps except My Verizon Mobile
-DT Ignite
-Google +
-LG Health Agent
-LG Voice Command Speech Pack
-NFL Mobile

Not sure if any of these will resolve your issue, but if you don't actually use them it certainly can't hurt to disable them.
 

sswitzer

Well-known member
Feb 18, 2013
1,142
0
0
Visit site
If the heat you're feeling is mostly on the screen, please try Lux; I've found that it has greatly reduced the amount of time the phone spends at 100% brightness and therefore the screen doesn't get as hot.
 

GTS21

Well-known member
Sep 9, 2011
199
1
0
Visit site
Any chance having developer options enabled generally (and animations at .5x) could be causing my heat and battery life issues? Just a thought.
 

dpham00

Moderator Team VP
Moderator
Apr 23, 2011
30,109
200
63
Visit site
Any chance having developer options enabled generally (and animations at .5x) could be causing my heat and battery life issues? Just a thought.
Not likely. I disabled mine from day one

Sent from my Verizon LG G4
 

KPMcClave

Well-known member
May 16, 2013
1,777
0
0
Visit site
My Verizon G4 gets pretty darn hot with virtually any type of use. And my battery life isn't nearly as good as reported by many on this forum. Have any Verizon users had luck with troubleshooting the heat/battery "issues"?

I'm on Vz, as well. My phone has heated up some, but has largely been udner cotnrol with that. It does get pretty warm when quick charging, which is expected. It did heat up noticably last night while using the camera for aa while.

My battery life has also been a source of frustration, but in an unusual way. I have had good sceen on time, but bad overall life (something like almost 5 hours average SoT, but only average 11 hours of full battery life). It makes no sesne.

One thing I've been watching is in my battery stats under Android OS. The kept awake time was seemingly way too high. I have a hunch it may have at elast something to do with our phones on Vz, but can't say that conclusively. Check yours and let me know what you have for that. Since Advanced Calling 1.0 is unique to us, I have turned that off to see if that is the culprit.
 

dpham00

Moderator Team VP
Moderator
Apr 23, 2011
30,109
200
63
Visit site
When I disabled animations entirely on my Turbo it messed up the dialer. Is that not an issue with the G4 and Lollipop? beacuse I'd certainly prefer that to .5.
My dialer works fine. Either way you can test it out with. 5 and off to see if there are any differences

Sent from my Verizon LG G4
 

GTS21

Well-known member
Sep 9, 2011
199
1
0
Visit site
OK, here are some screen shots from my Verizon LG G4. Light usage. Screen on 50%, non-auto. Just 3 hours SOT. Nowhere near what others are getting.








 

anon(782252)

Well-known member
May 8, 2012
4,097
1
0
Visit site

With 28 hours up time it would be tough to get much more SOT, especially with that 1 bar cell signal.

If you wanted 5 hours SOT you could get it but your up time would be about 12 hours most likely.
 

GTS21

Well-known member
Sep 9, 2011
199
1
0
Visit site
So nothing looks odd that's worth investigating further? Any tips for improving battery life? Thanks for the help.