Question

[The Hustleman]

I'm noticing quite a few people (on here as well as other sites) being very vocal about doing what I'm in the process of doing - LEAVING SPRINT.

My question is do you think sprint made a mistake when they stopped letting customers upgrade annually with a contract extension as opposed to at the end of the contract?

I'd say yes, because when a contract is over, you're free to LEAVE but if you keep extending that contract by a year, you essentially keep that customer forever.

Anyone else agree or disagree?

 

[scuba_steve]

Frankly, I think that most of the folks who have left or who are considering leaving are doing so because of the network...or the lack thereof.

Sprint's WiMax strategy was flawed, their current LTE rollout is glacial, and their 3G is unreliable and generally slow. Voice calls aren't much better.

I have been off contract for a year...and haven't re-signed because of that network. One year, two years...it doesn't matter. I'm not dropping 600 beans on three new LTE smart phones for my family on a network that routinely drops calls and delivers data at kbps.

I suppose that spending last week at the beach was the final straw for my family. Our phones routinely could not establish data connections and we often went for hours unable to place a simple call. In contrast, someone who went with us had a VZ phone and had full functionality on the beach...at the edge of the ocean. Thus, I found myself in a Verizon store yesterday pricing plans.

 

[ajonesma]

I want to leave Sprint, but I just can't. I have horrible wifi where I live (I'm a student and lives with other students who hog all the bandwidth) so I almost only use 3G. So I do actually use quite a bit of data, and since Sprint is the only unlimited I don't really have a choice.

I'm hoping LTE doesn't take to long to come to my area. And that Network vision actually works like they are planning.