raleigh, north carolina

[the gator]

I have been with sprint for over 13 years and thinking about changing to t mobile. Anybody in the raleigh area can advise me how well t mobile works in the area and what their experience has been with customer service. Thank you

 

[mklemick]

live in Cary, been with sprint since 98. Just got my wife GSM nexus from google and put it on T-mobile prepaid. Blows away sprint service. If my sprint wasnt still under contract and that my company pays for my cell bill, I would do the same.

few years ago was getting about 1mbp down on my old blackberry, now on my photon maybe lucky to get 100k down on 3g. 4g not that great either.

 

[the gator]

live in Cary, been with sprint since 98. Just got my wife GSM nexus from google and put it on T-mobile prepaid. Blows away sprint service. If my sprint wasnt still under contract and that my company pays for my cell bill, I would do the same.

few years ago was getting about 1mbp down on my old blackberry, now on my photon maybe lucky to get 100k down on 3g. 4g not that great either.

Thank you for the information I also live in Cary. How is the reception when you travel with a t mobile phone.

 

[mklemick]

havent traveled with it yet, only home and in the office at Regency

 

[ChromeJob]

Live in Durham, work in Raleigh (Centennial). It's hit or miss. In good areas, I can get double-digit MBPS down, single-digit up. But traveling around, I find 4G is spotty, and outside metro areas, I've lost coverage entirely (voice and data).

Frankly, I wish I'd stayed with AT&T for 6 more months and I'd be using a One X and probably much better service/coverage.

Look into ATT over T-Mobile.

// Sent from my Interociter using the AC forum app //

 

[jim302]

I have been with sprint for over 13 years and thinking about changing to t mobile. Anybody in the raleigh area can advise me how well t mobile works in the area and what their experience has been with customer service. Thank you

I have been trying T-Mobile for the past few weeks. I used a prepaid SIM in my Galaxy Nexus at first, and determined that the service was good enough to port my VZW number over to the Value plan (so I can get a higher data cap before throttling).

There are some trouble spots, but that applies with all carriers. Over all, the service seems to be pretty good. Some buildings will fall back to EDGE, but that's no big deal (VZW will fall back to slow EVDO or even 1xRTT in many of the same buildings).

Outside the bigger cities, there's definitely a lot of 2G coverage. AT&T does have HSPA+ in most of those areas. Check the map at T-Mobile Personal Coverage Check to make sure there are no holes in coverage where you need it. Signal strength is hard to estimate so if it looks like everywhere you go is covered, the best thing to do is to try the service.

For rural coverage, there is some evidence that T-Mobile is starting to make some improvements. Nothing new in NC yet, but of course it takes time.

I only called customer service to port my number. Unfortunately it was outsourced (I believe the entire porting department is overseas), but I could actually understand the rep and the process was very smooth. I'm not one to call customer service much anyways since better answers can usually be found in forums (this applies to all carriers).

My primary reason for switching is to get away from all of the carrier BS on handsets and stick with Nexus devices going forward. Verizon's poor handling of their Galaxy Nexus updates annoyed me, and the locked bootloader on the Galaxy S III was the last straw. When the Galaxy S III was announced, I told myself that I would see how Verizon handled updates vs. the other carriers, and that would determine whether or not I would stick with them. They managed to screw it up on day one.

 

[the gator]

I have been trying T-Mobile for the past few weeks. I used a prepaid SIM in my Galaxy Nexus at first, and determined that the service was good enough to port my VZW number over to the Value plan (so I can get a higher data cap before throttling).

There are some trouble spots, but that applies with all carriers. Over all, the service seems to be pretty good. Some buildings will fall back to EDGE, but that's no big deal (VZW will fall back to slow EVDO or even 1xRTT in many of the same buildings).

Outside the bigger cities, there's definitely a lot of 2G coverage. AT&T does have HSPA+ in most of those areas. Check the map at T-Mobile Personal Coverage Check to make sure there are no holes in coverage where you need it. Signal strength is hard to estimate so if it looks like everywhere you go is covered, the best thing to do is to try the service

For rural coverage, there is some evidence that T-Mobile is starting to make some improvements. Nothing new in NC yet, but of course it takes time.

I only called customer service to port my number. Unfortunately it was outsourced (I believe the entire porting department is overseas), but I could actually understand the rep and the process was very smooth. I'm not one to call customer service much anyways since better answers can usually be found in forums (this applies to all carriers).

My primary reason for switching is to get away from all of the carrier BS on handsets and stick with Nexus devices going forward. Verizon's poor handling of their Galaxy Nexus updates annoyed me, and the locked bootloader on the Galaxy S3 was the last straw. When the Galaxy S3 was announced, I told myself that I would see how Verizon handled updates vs. the other carriers, and that would determine whether or not I would stick with them. They managed to screw it up on day one.

Thank you for your reply and all the valuable information that you supplied