Ram Uconnect mobile app S5?

rickap7

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Nov 27, 2010
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I have a S5(4.4.4) and a 2014 Ram 1500 w/Uconnect I installed the mobile app on my phone. I tried accessing the app and I keep getting stuck in a loop I enter my username and password it says "logging in" I get to the terms screen hit accept. and the app goes back to the log in screen enter the info "logging in" back to the log in screen over and over again.
I loaded the app on my wife S5 same 4.4.4 and the app works.
What could be the issue with my phone?
HELP!
 

Rukbat

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Feb 12, 2012
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Clear the system cache. (Settings/General/Storage. Wait until Cache has finished calculating, press it and clear it.) Clear the app's cache (in Application manager).

If none of that works, uninstall the app, restart the phone and install the app from the Play Store (not from a backup).