Guys, pls excuse the rant. Yesterday when I upgraded to Note II, didn't look at bill at the counter until I got home. The agent charged the phone to my account so it wasn't like a normal transaction.
Here what I see on the bill: $30 upgrade fee, and a separate New York City and State sales tax. Yikes!!!!
Called VZW, and they confirmed that as of May of this year when you upgrade your phone, even with new two year contract and being eligible to upgrade they still hit you with 30 bucks.
They used to give us discount for upgrading and now they are charging us a fee?
Remember the $100 off the two year contract price?
Then they charge me two separate sales tax, one for the city and the other for the state. VZW confirmed that it was normal.
And on top of it, no matter how hard I tried and who I spoke with at VZW I couldn't get my unlimited data extended. Now I'm on 4 gig.
Are we suckers? Have we become so addicted to our gadgets that we just pay these extra fees without even thinking?
What do you guys think? Do other carriers charge upgrade fee?
Here what I see on the bill: $30 upgrade fee, and a separate New York City and State sales tax. Yikes!!!!
Called VZW, and they confirmed that as of May of this year when you upgrade your phone, even with new two year contract and being eligible to upgrade they still hit you with 30 bucks.
They used to give us discount for upgrading and now they are charging us a fee?
Remember the $100 off the two year contract price?
Then they charge me two separate sales tax, one for the city and the other for the state. VZW confirmed that it was normal.
And on top of it, no matter how hard I tried and who I spoke with at VZW I couldn't get my unlimited data extended. Now I'm on 4 gig.
Are we suckers? Have we become so addicted to our gadgets that we just pay these extra fees without even thinking?
What do you guys think? Do other carriers charge upgrade fee?