Recover Deleted Texts on Samsung Galaxy S5

[thehous]

Hey everyone, this is my first time on here...looking for a little help. I need to recover deleted text message from my Samsung Galaxy S5 (Verizon) for a business related issue. I have tried a few different software programs and continue to run into the same issue, the programs are unable to root the phone during their retrieval process.

2 Questions
- Is it possible to retrieve deleted text message?
- I have never rooted a phone before, what is best way to do so? Will it delete the information on the phone?

I've been doing a bunch of reading...the other thing is that it looks like I may have to downgrade my OS from Marshmallow to Lollipop...thoughts?

Phone Information
Samsung Galaxy S5 (Verizon)
Android Version - 6.0.1
Model - SM-G900V

Happy to supply more information - thanks again for any help, much appreciated!

 

[can3gxw]

I don't have any experience in retrieving deleted text messages, but I do know that if you roll back your OS to Lollipop you WILL factory reset your phone and you will have ZERO chance of getting them back. Have you tried reaching out to Verizon?