Red Hue on top of screen

[RedBeard55]

Is anybody else seeing a red hue/tinge on your 2 XL? I have the 2 XL and I am thinking about returning it for the 2. No burn-in and the blue shift does not bother me, but viewing straight on it has a red tint on the top of the screen that varies with color setting. This can be seen in any app with a light colored screen. I use Waze on my daily commute so I see it daily and it does bother me especially in a flagship device.

• In natural color it is less noticeable, but the red fades to white and then blue tint on the bottom of the screen.
• In boosted, red tint moves farther down the screen and blue is less noticeable.
• In saturated mode, red tint is very noticeable a little over half of the screen and fades to white at bottom of the screen.

If I tilt the top away from me between 20 to 30 degrees it will show a relatively uniform white screen with a very slight, not really noticeable red tint.

I would get a replacement but with the varied quality of the 2 XL screens I don't want to get stuck with a replacement that has other screen issues that I can't just send back for a refund. This really is disappointing. So I guess I could return the 2 XL and buy another 2 XL or just get the 2.

 

[firebirder]

This is the next article on AC! But I haven't seen any other mention of your problem. Sounds like a defect unit. Sounds like you could do an exchange for another 2 XL, but if you are as worried as mentioned, that might not be the best option for you. I can tell you, I haven't had issues with mine. You could also returned the 2 XL and order a 2. Though I dunno that the process will be any quicker because of your previous issues with the 2 XL. Good luck OP! Hope you get one of these phones to enjoy.

 

[firebirder]

That's not helpful, all that is going to do is take this thread off topic.

 

[Mike Dee]

With so many issues, people should pick up a Note 8. I had one at launch and sold it, but now I'm thinking about going back because LG has some QC issues with the 2XL. I may pass completely on Pixel until next year.

There's no such thing as a phone that fits everyone. If someone is not happy with the 2XL that doesn't mean the Note is the next phone on everyone's list.

 

[chanchan05]

With so many issues, people should pick up a Note 8. I had one at launch and sold it, but now I'm thinking about going back because LG has some QC issues with the 2XL. I may pass completely on Pixel until next year.

Unless the person prefers stock Android. The thing with the Note 8 is you sacrifice absolute speed for the features. This is somewhat mitigated by RAM, but all in all to a user used to a pixel, the note 8 MAY seem a tad slower, especially as the Note 8 is using an underclocked SD835 compared to competitors. I don't mind this as to me features>speed as long as the speed is still reasonably fast, but to others it's a peeve.

But yeah, it's a possible alternative. If the OP didn't mention any second option, which he did (Pixel 2).

 

[mwboost]

I've had heaps of Samsungs with pink and green hue problems which I returned over the years. No adjustments could fix. I'm yet to notice any of the XL2 pixels on display with the problem. I ended up getting a small pixel 2 anyways.Such a pain returning phones or trying to decide what to do.

 

[caveman84]

Mine has it on top and right side of the screen. Pretty noticable

 

[RedBeard55]

I had not seen any discussion about a red tint on the 2 XL up to now. I checked the screen out pretty closely when I first got the pone and I did notice a slight red tint when tilting the phone initially. It seems like it grew worse and was really noticeable with the updated saturated mode, then I could not not see it even in boosted mode which is the setting I preferred. It became really annoying.

I ended up ordering the Pixel 2, in part because I found the 2 XL to be a little large to use one handed. I really liked everything else about the 2 XL and didn’t have any other problems with it. If I don’t like the Pixel 2 due to the lower resolution or if it has any other issues :-\ I may try the 2 XL again hoping that I get an acceptable screen .

 

[RedBeard55]

With so many issues, people should pick up a Note 8. I had one at launch and sold it, but now I'm thinking about going back because LG has some QC issues with the 2XL. I may pass completely on Pixel until next year.

Nope, don't want a samsung. Wife has an S7, after a few months it's laggy, did a factory reset at six months, and touchwiz drives me nuts.