Regarding Note 4 and a new battery

[alexander888]

Hello, here are the results of my battery life
Screens:
https://lh6.googleusercontent.com/-Y...0-15-50-41.jpg
https://lh6.googleusercontent.com/-f...0-15-50-54.jpg
I was wondering if I buy a new batter will they change? Mine seems like it kinda goes down faster than I expect, but I'm not sure. Can the only problem be in the battery? I wanted to ask this because I am not sure if a poor battery life is thanks to the battery only or there are other components of the phone that may reduce it?

 

[brothamoveson]

I'm with AT&T I called warranty replacement and informed them if my battery issue and they sent me a free replacement.

Posted via the Android Central App

 

[alexander888]

I'm with AT&T I called warranty replacement and informed them if my battery issue and they sent me a free replacement.

Posted via the Android Central App

Did it get better?

 

[Androidprodigy]

If you recently updated to the latest version of your phone (lollipop perhaps) you are going to want to back up your data and do a factory reset. I found that after the lollipop update my battery life was suffering, but after a a factory reset my battery life and overall performance increased.

 

[Brandwin]

I'm with AT&T I called warranty replacement and informed them if my battery issue and they sent me a free replacement.

Posted via the Android Central App

What did you tell them? I may need to do that. Do we just send the old battery back? Thanks!

 

[Kelly Kearns]

What did you tell them? I may need to do that. Do we just send the old battery back? Thanks!

In the past with getting a new battery from them, I didn't have to send mine back. They generally want to check the battery stats and then tell you it is good.

Just tell them the battery says it is good, but you are having issues with battery time and you would like to at least try a new battery before you switch the phone out and they will generally send you a new battery.

Request this through 611, not the AT&T Store.