Replacement from Google

[regression]

Late last year Google would replace your Nexus 5 if it was damaged. Is this policy still in place?

 

[the tall guy]

Late last year Google would replace your Nexus 5 if it was damaged. Is this policy still in place?

I thought it was only the screen that they replaced? also I read that you had to buy the phone direct from the Play Store and that you have a year from buying the phone to claim the repair.

 

[regression]

I found the number for Google support. They said they couldn't replace it since it is so old. I did buy directly from the Google Play store. Guess I will be buying a Nexus 6 or waiting for the new Nexus later this year.

 

[the tall guy]

I found the number for Google support. They said they couldn't replace it since it is so old. I did buy directly from the Google Play store. Guess I will be buying a Nexus 6 or waiting for the new Nexus later this year.

That's a shame, always worth asking though.