Resetting a Galaxy Tab A sm-t380,

[Howie Kaplan1]

the tablet belonged to my Mother who passed away a few years ago. I decided to power it up and use it. But, when I log on with my Google account it then asks for a recovery email address and password which I do not have. I try to the hard reset. But, it still seems to ask me for the recovery email. How do I get around this?
Any help would be appreciated

 

[B. Diddy]

Welcome to Android Central! I moved this from the Galaxy Tab forum (for the ancient original Galaxy Tab tablet) to the Tab A forum.

You're encountering Factory Reset Protection. Unfortunately, if you don't know your mother's login information, you won't be able to use the device. Sorry!

 

[mustang7757]

Sorry but there is no way to get around that , we don't allow discussion on how to get around Factory reset protection.

[Thread closed ]