A
Android Central Question
Hi.
Galaxy Tab A (2016) Model: SM-T580
How can I completely reset my Google app without having to reset all of the OS?
I went to Settings-Accounts to select Google but it is not listed. Tried to add Google to accounts, but “problem with communicating Google server, can't sign in. I'm unable to get to the account to remove it.
In desperation ,I have uninstalled Google manually , reinstalled and was able to recover all of my data but it seems that it also recovered my Google problems.
Problem1: Tapping Google icon on desktop: “Update to use Discover” shows up,then
tapping :”open with”Google Play store” tap yes, then “Settings/feedback, etc.” shows up on left side of screen...then : “Error retrieving information from serverF-DFERH-01”
Problem 2: ” When tapping Contacts icon on desktop: “Updating contacts” shows...then circle keeps spinning but nothing happens..
Problem 3: When tapping“Open Play Store” icon on desktop:
Again..error retrieving DE-DFERH-01 and “retry..tapping “Retry” the Settings/ Help/ etc.
Now, is it possible to just reset Google without resetting the OS on my Tablet??
I would appreciate any suggetion you have.
Thank you in advance. Ann
Galaxy Tab A (2016) Model: SM-T580
How can I completely reset my Google app without having to reset all of the OS?
I went to Settings-Accounts to select Google but it is not listed. Tried to add Google to accounts, but “problem with communicating Google server, can't sign in. I'm unable to get to the account to remove it.
In desperation ,I have uninstalled Google manually , reinstalled and was able to recover all of my data but it seems that it also recovered my Google problems.
Problem1: Tapping Google icon on desktop: “Update to use Discover” shows up,then
tapping :”open with”Google Play store” tap yes, then “Settings/feedback, etc.” shows up on left side of screen...then : “Error retrieving information from serverF-DFERH-01”
Problem 2: ” When tapping Contacts icon on desktop: “Updating contacts” shows...then circle keeps spinning but nothing happens..
Problem 3: When tapping“Open Play Store” icon on desktop:
Again..error retrieving DE-DFERH-01 and “retry..tapping “Retry” the Settings/ Help/ etc.
Now, is it possible to just reset Google without resetting the OS on my Tablet??
I would appreciate any suggetion you have.
Thank you in advance. Ann