Restocking fee for defective unit?

[Ted-Celle]

I received my N7 yesterday and like others have experienced the bezel is not tightly connected to the device. The device also is not recognized by any pc or mac when I plug it in. I want to return the N7 for a refund but do NOT want a replacement because I'd rather just wait for the next generation. Does anyone know if I will have to pay the 15% restocking fee? I would assume it's covered because the screen is defective. Thanks.

 

[YAYTech]

Where did you buy it from?

 

[Ted-Celle]

Google play. Their policy isn't clear to me if the restocking fee applies to defective units that are NOT being replaced (I simply just want my money back).

 

[Ted-Celle]

comment deleted

 

[Ravynmagi]

Google play. Their policy isn't clear to me if the restocking fee applies to defective units that are NOT being replaced (I simply just want my money back).

I guess I'm about to find out soon myself. But I'm going to assume they won't charge a restocking fee. At least I'm going to ask them not to. Of course I imagine they'll need to look at the tablet before making any guarantees to make sure it doesn't look like I threw it out the window of a speeding car.

 

[Ted-Celle]

I guess I'm about to find out soon myself. But I'm going to assume they won't charge a restocking fee. At least I'm going to ask them not to. Of course I imagine they'll need to look at the tablet before making any guarantees to make sure it doesn't look like I threw it out the window of a speeding car.

Why are you returning your N7?