return nexus 7 to store or asus repair?

[natedog155]

I'm having problems with both the screen feeling loose and a flicker at times. I can return to staples for credit (long story) And wait for a newer build or send it back t Asus for a repair. Not really sure what to do at all. Thanks.

 

[pete_lockwood]

I'd probably go the store route.

 

[natehoy]

I'm having problems with both the screen feeling loose and a flicker at times. I can return to staples for credit (long story) And wait for a newer build or send it back t Asus for a repair. Not really sure what to do at all. Thanks.

Return it to Staples. They may have a replacement in stock now, but if they don't they'll almost certainly have a new one in stock before ASUS can swap it out for you.

 

[kenyee]

Return it. Both are known issues.
They're fixing the loose screen on the left side issue now so newer ones shouldn't have this.
The flicker problem is a hardware issue...search for "screen flicker" to see the long thread on it. There's no fix yet AFAIK...

 

[iamhephzibah]

Don't send to Asus... They will not be as helpful as Staples could.

I tried Asus and they wanted me to Pay for the shipping back to them to get it fixed. When I spoke on the phone with them the dude kind of seemed like he didn't know what a Nexus 7 was!

 

[natedog155]

At what point can we be sure that the product out isn't flawed? Thanks for the replies, way more help than Asus or staples gave me