S10e ultra-wide camera like aquarelle painting

[cosmocult]

Hi, I wonder if my ultra-wider camera is broken? The pictures of the ultra-wide camera look super blurry, even under good light conditions. I attachedd a 25 % crop of a picture taken with the ultra-wide camera, and for comparison a crop with the same field of view taken with the standard wirde camera.

The focus of the ultra-wide camera should be fixed to infinity, correct? But maybe it's broken and fixed to smaller distance?
Or is it rather a compression problem, because the file size is about the same?

 

[B. Diddy]

Welcome to Android Central! Just checking -- the lenses are completely clean, right?

 

[mustang7757]

Hi, welcome to AC!

In your camera settings do you have ultra mode shape correction toggle on?

 

[cosmocult]

Yes I cleaned the camera glass with a wet tissue. And yes, the ultra wide shape corrected is turned on.

 

[cosmocult]

I took another two pictures, this time with the ultra wide shape correction turned off, but no change. See attachment for comparison between ultra-wide camera and wide camera. The picture taken with the ultra-wide camera is still extremly blurry. Can this be a compression problem, not really right?

 

[mustang7757]

Yes I cleaned the camera glass with a wet tissue. And yes, the ultra wide shape corrected is turned on.

Maybe we see any members with same Device can chime in , I have the Note 20u I can test but I believe different sensors

 

[mustang7757]

What about turning screen optimizer off?

 

[cosmocult]

Do you mean the scene optimizer? If yes, I tried, but the same result.

 

[mustang7757]

Do you mean the scene optimizer? If yes, I tried, but the same result.

Yeah

 

[mustang7757]

Try it in safe mode just Incase

 

[cosmocult]

I even tried a complete factory reset, no change. So, is it normal that the ultra-wide camera of the s10e is so blurry (maybe compression), or is the camera broken. I need to know if it is normal or not, so I could still return the phone.

 

[mustang7757]

I even tried a complete factory reset, no change. So, is it normal that the ultra-wide camera of the s10e is so blurry (maybe compression), or is the camera broken. I need to know if it is normal or not, so I could still return the phone.

I can't say for sure on the s10e , maybe test one in carrier store?