S21 Ultra Custom Colors revisited

Loren Terveen

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Aug 29, 2013
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I ordered an unlocked Phantom Navy 256Gb s21 Ultra on Jan 17. At that point, I was given an expected delivery data of Feb 16, and that date hasn't changed since. No shipping information, and my credit card hasn't been charged. I chatted with a very helpful Samsung representative today, but the bottom line is that she has no information as to when the phone actually will ship. I then asked what would happen if I switched to the standard Phantom Black 256Gb Ultra, and she said that wouldn't be delivered until at least March 2... so I obviously just stayed with Phantom Navy order.

I'm curious whether anyone who ordered a custom color s21 Ultra has received any updated *real* information about when it actually will ship... anyone?
 

Loren Terveen

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Aug 29, 2013
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Well, mine went the wrong way. I know have the status of "delayed", and the reps cannot give me any information about when it will be shipped. I'm wishing I'd ordered the Phantom Black... which now seems to be backordered everywhere.
 

SamJKelly

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Please keep us posted, my titanium that had a delivery estimate of March 2nd just got delayed at least 30 days. I’m really hoping the order is updated and ships soon, I’m trying to be patient but am getting worried! I’d love to hear of anyone whose orders were delayed and later shipped with a happy ending.
 

UseAndroid86

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I also just received delayed email of atleast 30 days. When I log in, I don't see any delays though. I ordered navy 512 within a few hours of release.
 

UseAndroid86

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March 2. Hasn't changed since order. I've looked on the website and app. Both haven't changed, even though they sent delayed shipping email. Maybe they sent the emails out, to get people to cancel and order the black? lol Seems like Samsung played a game this time, where they released the flagship phone "early" this year but only sent out so many to please people, but the majority of us are waiting for their phones to ship around the same time last model...
 

Loren Terveen

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I talk to three different reps last Friday and Saturday. none could give me any information about when the Phantom Navy I'd ordered would ship.

I went into Target on Sunday to see if they had the Ultra in stock just to look at. No, but there was an AT&T rep there who made me an offer I couldn't refuse... switched to AT&T, traded my Note 10+ in for an $800 discount on the Ultra, got an s20 FE for my wife, paid nothing done, and my monthly payments are going to be less than what I was paying on T-Mobile.

Oh, and the phones arrived today, Mrs than 48 hours after I ordered them. The Phantom Black Ultra is completely great.

I'd wanted to give my money to Samsung, but they weren't set up to take it.
 

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